Job description
This position is responsible for providing comprehensive academic advising and student success support to an assigned cohort of students. An Academic Advisor I advises freshman and sophomore undergraduate students concerning their enrollment, reenrollment, departmental and academic requirements; focuses on student success and provides information on and refers students to University resources that can assist in meeting their needs. The position is an entry-level advising role that fits within the organizational structure of the Undergraduate Advising Center. The Academic Advisor I functions under the guidance of senior academic advisors and directly reports to an Assistant Director of the Undergraduate Advising Center under the leadership of the Director of the Undergraduate Advising Center.
What You’ll Do – Position Duties
- Holistically assist students on their journey at Lamar University, with specific focus on each piece of the matriculation cycle to include:
- initial enrollment
- support during the term for successful completion of courses
- referrals to pertinent support offices
- empowering students to build success skills for progression.
- reenrollment each term through graduation
- Assess each student individually and provide a ’’one student at a time" approach in the academic advising and student (customer) service strategies.
- Lead students through the process of sound decision making goal setting and the steps to execute a plan to fruition.
- Contribute to a work environment that encourages knowledge of, respect for, and development of professional skills among a team all working toward the goal of elevating students, their success, and the department’s commitment to a high level of student (customer) service.
- Promote diversity in all actions and exchanges as this role engages with many other cultures and backgrounds.
- Develop and perpetually expand academic advising strategies and in addition to learning the Lamar University, academic department, college and UAC policies and procedures and assist students in navigating these when appropriate.
- Help students transition to college and acquire relevant information on services focused on meeting their academic needs and developing learning strategies and skills to be successful in college. Advise students on new student and retention initiatives and the courses required for their participation.
Who We Are:
Benefits:
- Health, dental & vision insurance
- Life insurance
- State of Texas Retirement plans
- Tuition reimbursement for employees, spouses and/or eligible dependent
- Paid time off – vacation, sick, and holidays.
- Bachelor’s degree required.
- At least 1 year of experience in academic advising or directly related experience.
- Ability to maintain a high level of dependability, professionalism & customer service.
- Excellent written and verbal communication skills including active listening and ability to present information clearly and professionally to a range of audiences.
- Effective decision-making and problem-solving skills. Ability to use sound judgment, discretion and diplomacy when working on sensitive issues with students.
- Successful experience working with and building positive advising relationships with target student populations in higher education.
- Work well as part of a team and establish and maintain cooperative working relationships with various constituencies to include students, colleagues, faculty and administrators. Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion.
- Ability to gather data, compile information, and prepare reports. Knowledge of basic computer operating system, word processing, spreadsheet, and database programs.
Lamar University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas SB 805, Section 657.003.
Master’s degree; preferably in counseling, student affairs or related field.
- 1-3 years of experience in academic advising in a university or college setting.
- Knowledge of literature and best practices related to undergraduate advising and student retention initiatives.
- Familiarity with advising tools such as Banner, Degree Works, and SSC Campus.
Individuals in this position may be asked to work extended hours with a varying schedule, which may include evenings and weekends. Occasional travel to professional meetings and conferences.
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