Account Manager

Full Time
Remote
Posted
Job description
TrustRadius Overview

TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. Decision-makers across industries rely on verified, peer-based guidance and research from TrustRadius. Vendors engage and convert high-intent buyers by telling their unique story through rich reviews. Over 12 million visitors a year create and engage with high-quality review content and data on Trustradius.com. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

We have experienced leadership, a capable and collaborative team, strong core values, and a performance-based culture. TrustRadius was recognized by Forbes as one of America’s Best Start-Up Employers in 2022; one of three Austin based companies recognized on the A-List of the Austin Chamber of Commerce and SXSW in 2021; recognized as a top tech employer in the Powderkeg Unvalley awards in multiple categories; recognized by Built In Austin as one of the Top 100 places to work, and named the #8 best place to work in Austin by Forbes.

You will be interacting, influencing, and developing relationships with individual contributors, mid-level management and the C-suite, to drive their digital transformation strategy with market-leading strategic customers.

What you'll do...

  • Lead a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new customers within different business departments (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams)
  • Maintain hyper focus on identifying pain in a customer’s environment and develop a business-orient point of view that compels them to act to solve for it
  • Generate revenue by selling, managing, and developing existing client relationships
  • Continuously “connect the dots” within your account base to create executive alignments and develop broad relationships and engagement across targeted teams and leadership
  • Ability to drive an “AND” business, which mates our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable
  • Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction
  • Meet and exceed monthly, quarterly, and annual quota
  • Use our sales methodology and processes optimally for all lead management and sales forecasting
  • Foster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territory
  • Dedication to conducting pipeline generation and account research
  • Dedication to driving focus and execution around post sale

What you'll need...

  • Embrace our #teamwork and #human values by continuously learning from feedback and experiences to be better and make your team better
  • 3+ years of experience in field sales
  • Maniacal focus on enabling Customer Success
  • Experience leading a consultative sales approach in a multi-product, complex software environment
  • Creativity, intellectual curiosity, business acumen, technical competence, grit
  • Ability to qualify, execute, and close business opportunities under minimum guidance
  • Positive can-do attitude with demonstrated track record in building, managing, and delivering, high performing sales results
  • Strong presentation, verbal and written communication skills
  • Advanced knowledge around Digital Marketing

It would be a plus if you had...

  • Experience selling to Fortune 500 enterprise companies
  • Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer
  • BS/BA Degree or higher or proven relevant work experience
Not sure if you qualify? Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

Salary: $65,000-$75,000 plus commission

Benefits and Perks:
We offer benefits that reflect our values, and benefits are effective on the first day of the month following hire. We have programs that include:

Base PPO medical insurance 100% employer-paid for employees AND dependents
401k retirement plan
Life Insurance
STD and LTD are 100% company paid
Additional optional Life and long term disability plans
Variable comp bonus plan
Once a month paid self-care day off
Professional development
Unlimited PTO (that everyone uses)
Flexible schedule, work from home policy, and office space available too

Core Values

Transparent
- Our mission is to put the customer's voice at the core of every business, so we're transparent in everything we do - with our site visitors, with our customers, and with each other.
Respectful - We envision a world where truth drives every business decision, so every voice matters - every voice in the market and every team member's voice.
Unstoppable - Changing the world by bringing truth to the market isn't an easy job. So we work fast and lean, do seven impossible things before breakfast, and we never quit till we get the job done.
Team Player - None of us can do this alone, so we win as one team, celebrate our victories, and support each other.
Human - In a software-driven world, truth isn't just an algorithm. Reviews written by real humans are how we're taking truth to market. And it's humans who write the code, do the research, and serve the customers who make TrustRadius special.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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