Account Manager/ Customer Service Representative
Job description
Account Manager
Do you desire a career path? Do you have a solution-orientated and a proactive approach with your customers? Can you take responsibility from start to finish with your customers? We are looking for customer account management professionals who have the desire and passion to provide outstanding Account Management to join our team in our Hampstead, NH office.
What you will do:
- You will provide proactive passionate account management
- Be a customer focused sales support/account manager
- You will be the central point of contact with your customers, outside sales and technical sales team members
- Develop strong relationships with your customers
- Work in a value-based collaborative teams with short decision-making channels and excellent networking
- You will be a solutions provider not an order taker
Requirements:
- You will have the ability to work with customers from start to finish in a long order management cycle
- Excellent communication skills a must as you will pick up the phone and communicate with customers directly
- Provide highly professional, passionate and proactive customer service/account management
- You have a passion and proven history of picking up the phone and engaging with your customers
- Have a strong history of effective negotiating skills
- Have a structured and independent way of thinking.
- Printed Circuit Board industry knowledge preferred but not required
- Show self-initiative and an openness to share new ideas
- Ability to learn our order entry/enterprise systems
- Ability to work in an open-office environment
- Strong attention to detail
- You will have at least an Associate’s degree in business or business management preferred
Who are we?
We are NCAB Group Inc., a global leader in the Printed Circuit Board industry. We live and work by Quality First, Strong Relationships, Full Responsibility and Environmental sustainability, all which are very important to us.
What will we provide for you?
- An attractive above industry benefits, salary and bonus
- Health, Dental, Life benefits begin day one, no waiting period.
- 401K Match
- Paid holidays, vacation and paid sick days.
- Tailored 90 day onboarding and continual training programs
So What's Next?
Take that step and send your resume for review and consideration.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Travel reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Hampstead, NH 03841: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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