Account Specialist, SMD - Baltimore, MD

Full Time
Maryland
Posted
Job description

JOB SUMMARY:

The Account Specialist for Spasticity and Movement Disorders promotes BOTOX® to community practices and health systems, with a focus on the focal spasticity and cervical dystonia indications and partners with the Account Specialist for Chronic Migraine counterparts for the promotion of the Chronic Migraine indication. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, military treatment facilities, and Veteran’s Affairs Medical Centers. The Account Specialist for Spasticity and Movement Disorders develops and maintains relationships within various departments and specialties such as neurology, physical medicine and rehabilitation, pain medicine, and pharmacy.


KEY DUTIES AND RESPONSIBILITIES:

% OF TIME OR IMPORTANCE



  • Promote BOTOX® to meet/exceed sales goals in community/private practices as well as hospitals/health systems. Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate Allergan resources.

45%


  • Expert delivery of anatomical information and training, including the appropriate use of anatomical terminology to describe muscle attachments and their relationship to muscle function; describe how muscle function affects postures; describe/train muscle localization for injection.

20%


  • Provide BOTOX® education and clinical/injection training for residents, fellows, pharmacy, and other key hospital personnel. Development of relationships within hospital pharmacies to deliver BOTOX® education, training, and negotiation if necessary.

15%


  • Collaborate with Account Specialist for Chronic Migraine and Account Specialist for Urology partners to promote BOTOX® for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts. Continually analyze the business and develop/execute a business plan that will enable identification, training, and ongoing development of new BOTOX® injectors and advocates.

10%



Education and Experience

  • Bachelor’s degree or higher is required
  • Minimum of 5 years sales experience, preferably pharmaceutical, medical device/equipment, industry related or 3 years sales experience AND 2 or more years in a healthcare related field
  • Documented history of strong sales performance
  • Experience selling in neurology, physical medicine and rehabilitation, or pain medicine sales is preferred
  • Experience selling in academic medical center and/or DOD/VA Treatment Facilities is preferred
  • Experience in managing a complex sell with multiple decision-makers is preferred
  • Experience working with residents, fellows, and/or pharmacy managers is preferred
  • Experience with Buy & Bill and/or Specialty Pharmacy products is preferred
  • Experience selling in a clinical/technical/consultative sales role is preferred
  • Ability to lift/pull 50–100 lb. training models
  • Valid driver’s license

Essential Skills, Experience, and Competencies

  • Excellent verbal/written communication skills
  • Strong “Team Player” mentality and a successful history of working as an individual contributor within a collaborative team
  • Strong desire to “explore the unknown” and continuously enhance personal, professional, industry, and account knowledge
  • Strong interpersonal skills to establish positive, productive customer and partner relationships
  • Strong planning and organizational skills
  • Strong presentation and facilitation skills
  • Strong negotiation/problem resolution skills
  • Ability to analyze business and create and execute an effective business plan
  • Ability to effectively prioritize and manage a large geographical territory and multiple accounts
  • Ability to learn extensive and detailed anatomical, procedural, and clinical information quickly
  • Ability to communicate/present/train anatomical (postures, muscle function, muscle attachments, muscle localization), procedural, and clinical information to a variety of audiences
  • Ability to maintain effectiveness and positive outlook during changes in work tasks, structure, or environment
  • Ability and willingness to meet necessary hospital credentialing/vaccination requirements
  • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings
  • Ability to pass a pre-employment drug screening test and meet safe driving requirements


This position can be filled at either a Account Specialist or Senior Account Specialist depending on experience.



AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.

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