Job description
Position Description:
The Accounts Receivable Specialist will work in a team environment within the Corporate Credit Department.
Primary Responsibilities
- Review aging of assigned portfolio of approximately 800 accounts. Identify delinquent accounts and initiate collection action. Action includes but is not limited to placing orders on hold and contacting customer for payment via email and/or phone. Document customer contact and collection actions taken in accounts receivable system and physical file as needed.
- Maintain DSO budget with existing accounts.
- Notify sales of delinquent accounts and any actions being taken. Request assistance where appropriate.
- Perform account reconciliation as needed. Identify deduction patterns and possible operational issues as needed.
- Respond to inbound customer calls related to accounts receivable balance.
- Reviews credit hold report and release orders as appropriate.
- Performs other duties as assigned.
Knowledge/Skills/Ability/Other
- 1 – 2 years of B2B collections in a high-volume environment
- Accounts Receivable check posting and reconciliation skills
- Ability to make decisions, set priorities and drive goals
- Strong organizational and communication skills
- Ability to work independently and as part of the team
- Strong analytical and problem solving skills
- Strong customer focus
- Experience using Microsoft Office including Excel, Word, and Outlook
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