Job description

How BIG is the opportunity?

The office printing technology industry is a 25.7 billion dollar industry and growing as paper documents transition to digital document workflow solutions. The technologies of tomorrow are being led by the fortune 500 companies of Canon, Kyocera and Xerox among others. COECO Office Systems, Inc. is a leading technology dealership representing these brands and others in the print and software industry.

Job Description

COECO Office Systems is expanding and looking for an excellent Administrative Support coordinator to continue the 100+ year old tradition of providing a great customer experience.

We offer competitive compensation packages with Competitive Pay, Benefits, and 401k investment opportunities.

The Admin Support coordinator interacts with customers regarding past due invoices and facilitate customer collections. This position is also responsible for calling customer to collect meter readings from equipment.

Candidates will need to demonstrate self-discipline to work semi-independently at our COECO Corporate Office.

Daily tasks include but not limited to:

Make outgoing calls to customers to collect meter readings from equipment

Create Excel spreadsheets by exporting reports from company software

Notify customers with delinquent accounts and attempt to secure payment

Provide management and ad-hoc reports utilizing Microsoft Excel

Maintain excellent customer relations

Other duties as assigned

Minimum Skill Requirements:

3+ years relevant accounts receivable/collections experience

Strong customer service skills

Solid Excel skills

Knowledge of ERP/strong computer skills

Independent and detail oriented, with strong written and verbal communication skills

Team player able to work across various levels of the organization as well as multi-site

Working Conditions:

General working hours are Monday - Friday, 8 am - 5 pm with limited absences/tardiness.

Attend occasional meetings and trainings conducted at company sites.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision insurance
• Life Insurance
• Paid Time Off
• Paid Sick Leave
• Paid Holidays

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Rocky Mount, NC 27804: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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