At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Position Summary:

The Active Directory Engineer responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Participate in evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles. This position consists of ensuring solutions are delivered in adherence of defined standards and policy.

Position Requirements:

• 5 years of experience utilizing Active Directory
• 5 years of experience with DNS and/or DHCP
• 5 years of experience with PowerShell
• 2 years of experience working on the Azure platform
• Ansible and Terraform experience is a plus
• Experience in large heterogeneous (1000+ Server) environments
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to author technical and procedure documentation.
• Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
• Strong understanding of the organization's goals and objectives
• Ability to conduct research into current and future technologies
• Highly self-motivated and directed, with keen attention to detail
• Healthcare knowledge/background including data privacy practices and laws is a plus
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• On-call availability 7/24 as part of a rotation schedule
• Other duties as assigned

Responsibilities:

• Design, analyze, and support a highly complex, enterprise level Active Directory service in a hybrid Azure AD environment.
• Troubleshooting involving AD, DNS, SYSVOL replication, Kerberos, PKI, NTLM, IPsec, LDAPs, security ciphers, Certificate Services, Upgrades and Templates.
• Approach all tasks with a DevOps mindset, strive to automate and innovate when possible.
• Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
• Maintain current documentation.
• Keep Current environment functional and current.
• Analyze the current Directory Services environment to identify security, technical and operational opportunities and develop continuous improvement action plans.
• Participate in disaster recovery, capacity planning, performance monitoring and maintenance to ensure high availability.
• Azure AD, Azure AD Connect, Active Directory Federation Services (ADFS), SAML, SSO, WINS, and some Office 365.

Position Skills:

• Demonstrate a deep understanding of the application of technology in the technical environment and its business return.
• Be capable of designing complex technology solutions taking into account the existing tech landscape.
• Be capable of designing clear transition plans to demonstrate to a client how they can achieve their long term objectives in stages.
• Have the necessary communication and interpersonal skills to interact with clients at all levels.
• Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact.
• Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client.
• Act as the technical point of contact for clients and technical teams throughout the client life cycle.
• Be self managing and capable of prioritizing work load based on client requirements.

Education and Experience:

College diploma or university degree in the field of computer science, telecommunications, information sciences, or related field and/or 7+ years equivalent work experience.

#BSMHIT

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com