Basic Function

The Application Development and Technical Service (AD&TS) Engineer provides polyethylene and polypropylene technical support to our strategic customers. Our AD&TS engineers also create customer and market opportunities for LyondellBasell through applications development and technical service activities in targeted market segments, with a focus on polymer conversion technologies. They will also be expected to lead product and application development programs in support of market segment strategies.

Roles & Responsibilities

• Provides targeted technical support to external customers, as well as internal customers such as Business, Sales and Manufacturing.
• Understands customer and market needs, translates these into resin requirements/specifications, and works with cross functional groups to frame these into value added opportunities.
• Investigates and resolves customer complaints regarding product performance or quality with a long-term focus on manufacturing excellence.
• Initiates and manages value added product and applications development projects in collaboration with other functions including Business, Product Development and Manufacturing
• Supports profitable product line growth through customer qualifications of new, improved or existing products.
• Participates in and / or leads various activities related to LyondellBasell’s product stewardship protocol.
• Provides support to manufacturing plants including process improvement initiatives and other activities aimed at operational excellence and continuous improvement.
• Known as the Subject Matter Expert for their specific area.

Min. Qualifications

• University / College degree in Chemical or Mechanical Engineering or related engineering discipline with a polymer focus.
• 2-5 years of work experience in the Polymers industry
• The candidate must be able to establish excellent customer relationships, be an effective communicator (both written and oral) and have an advanced level of technical competency.
• Must also be customer focused, results oriented, problem solver, collaborative, have advanced project management and leadership skills.
• The position requires 20 – 50% travel within the US, Mexico and Canada, and possible occasional overseas.

Preferred Qualifications

• Previous Experience in a polymers laboratory testing polyethylene pipe
• Previous experience in a customer facing role
• Demonstrated knowledge of profile extrusion or compounding equipment
• Proficiency in Spanish

Competencies