Job description

Job Title: Administrative Assistant

Reports to: Controller

Job Objective: To assist the Controller with the daily functions, such as AP / AR and research. Attention to detail and organizational skills are essential. Confidentially is vital.

Responsibilities and Accountabilities:

- Accounts payable

- Accounts Receivable – Enter customer payments daily.

- Help management pursue late payments and document interactions on all accounts past due 15+ days with an increased level of persistence as time goes on. Accounts over 30 days late; interact with management to initiate credit hold; accounts over 60 days late; interact with management to initiate collection proceedings. Notify appropriate sales territory manager (rep) on account delinquencies.

- Data entry, Acumatica, Magento, and others as needed.

- Maintain Customer Records

- Present customer concerns to management.

- Log significant interactions with customers.

- Post customer payments by recording cash, checks, and credit card transactions.

- Outbound calls to customers as needed.

- Other Duties as assigned.

Additional Responsibilities (as necessary):

- Process customer returns

- Apply credits (must have management approval for credits)

- Work with vendors on pricing discrepancies

- Other duties as assigned.

Job Specifications:

- Effectively operate office equipment such as personal computer, printer, copier, and fax machine.

- Working knowledge of Microsoft Office, internet, and email systems

- Excellent verbal and written communication skills

- Ability to work and think independently.

- Customer focused.

- Ability to multi-task and work in a team oriented fast paced work environment

- Organizational skills

Experience/Educational Requirements:

- High school education or equivalent

- Experience with Accounting and CRM systems a plus

Physical/Mental Demands: These physical demands are representative of those necessary to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable those with disabilities to perform these functions. While performing the responsibilities of this position, the employee is required to:

- Talk, hear and see at close range.

- Stand and walk or be mobile.

- Sit for long periods of time.

- Use hands and fingers, and to manipulate keys on a keyboard.

- Perform occasional light physical duties, including handling of average-weight objects up to 10 pounds.

- Handle multiple duties with often changing priorities.

- Verbally communicate with others in person and/or on the phone.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Choose your own hours
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• New Berlin, WI 53151: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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