Provide administrative support by providing refined service in order to create and maintain client relationships that bring value and revenue to the hotel. This position executes the company’s core service standards, performing clerical functions such as preparing correspondence internal and external, managing a small number of accounts, receiving visitors, arranging conference calls, scheduling meetings, meal appointments. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures.

POSITION SUMMARY:

The primary responsibility of the Administrative Assistance of Conference & Events is to provide administrative and clerical support to the department. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide guidance on work-related duties to less experienced Admin Support
• Greet all visitors and callers and address their needs, answer multi-line phone systems and direct calls to the appropriate staff/department, respond to all general e-mail correspondence from guests and staff
• Schedule conference calls and meetings for office staff
• Coordinate pick-up, shipping, and storage of products; monitor, move, and adjust storage areas as needed according to shipping requirements
• Keep inventory stocked and sorted, ensuring items are easy to find when needed
• Compile, copy, sort, file, and scan department documents, prepare departmental reports and maintain databases as needed, and perform a variety of administrative tasks
• Maintain all office equipment as needed and coordinate repairs
• Work closely with the functional department groups as necessary
• Prepare purchase orders for all goods and services purchased by the department

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• One (1) year of related experience in a related position, or equivalent education and experience
• Work varied shifts, including weekends and holidays

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts