Job description

Patient Care Coordinator:

• Welcomes and greets all patients and visitors, in person or over the phones.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
• Give new patients the “new patient packet”
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Ensure patients are informed if a doctor is running late or called out.
• Responds to patients', prospective patients, and visitor inquiries in a courteous manner
• Keeps medical office supplies adequately stocked by informing Jennifer Fuat of inventory needs, placing orders, and monitoring office equipment
• Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Ensure that all patient interactions are dealt with confidentially and any confidential paperwork is dealt with in accordance with practice protocol.
• Provide nonclinical patient care, dealing with requests for information, test results, requests to speak to clinical staff, ensuring confidentiality and privacy for patients.

Management of appointment system

• Maintain working knowledge of the appointment system i.e. times of all locations,
• duration of appointments, knowledge of computer system, Provider’s schedule.
• procedures for booking routine and urgent appointments
• Book appointments accurately and appropriately, initialing data entries.
• Monitor daily available appointments and report any overload to supervisor as appropriate.
• Ensure sufficient appointments are blocked off for urgent and triage appointments.

We are dedicated to the mission of offering the highest standards for reproductive care in the Hudson Valley. Competitive salary and comprehensive benefits package.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Family leave
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Reproductive Endocrinology & Infertility

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fishkill, NY 12524: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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