Job description

Position Information

Working Title: Admission Technology Specialist

Type of Position: Staff - Full Time

Department: Enrollment Management

Benefits Eligible? Yes

Description of Job Duties and Responsibilities:

At Fairmont State University, we believe the work that we do educate and advance our students and their careers is nothing short of transformational. We provide boundless opportunities and access to top-quality higher education. Beyond providing access, we pride ourselves in the support that we provide our students throughout their educational journey. Many students overcome incredible personal challenges to enroll in and complete college degree programs. As an Admission Technology Specialist at Fairmont State, you will have the ability to positively impact those students by connecting and providing resources to allow them to reach their full potential.

Reporting to the Director for Admissions Services the Admissions Technology Specialist serves as an internal consultant to the admission services and recruiting offices regarding utilizing the Technolutions Slate Customer Relationship Management (CRM) system in the operations of recruitment and admission of prospective students.

Serve as the functional expert for Slate’s ongoing utilization and maintenance in the admission offices, working primarily with undergraduate admission leadership to incorporate the software’s diverse feature set into the office’s student recruitment and admission practices with a focus on maximizing user-system effectiveness in pursuit of achieving enrollment goals.

Work with the Systems and Technology team to ensure proper ongoing CRM software enhancement and development.

Responsible for developing and maintaining a comprehensive set of web experiences (portals) within the Technolutions Slate CRM.

Responsibilities & Duties

• Serve as the undergraduate admissions service’s office functional lead for the Slate ongoing maintenance and utilization.
• As an internal consultant, be an expert on the Slate CRM software functionality and utilize knowledge of the system, as well as knowledge of undergraduate recruitment and admission practices to influence office operating processes (such as Travel, File Review, Event Management, reporting) and practices to influence the office’s maximum and optimal usage of the tool’s functionality and the achievement of the undergraduate admission enrollment metrics and goals.
• Work with the Systems and Technology team to ensure proper enhancement development and configuration of the software to meet undergraduate admission business needs.
• Leads the maintenance and continuous development of the Slate Reader process (including bin structure, bin movement automation, review forms, and other workflow automation) for the undergraduate admission office.
• In collaboration with the Assistant Director of Admissions and Communications, create and maintain communication plans for prospects, inquiries, and applicants.
• Build and maintain interactive, personalized web portals within the Technolutions Slate environment to support a variety of enrollment management initiatives and audiences, including but not limited to prospective students and families (from prospect development to enrollment).
• Serves as the coordinator for program changes in the graduate Slate environment, working as the primary contact on the Systems and Technology team to gather information on program changes from the undergraduate admission offices and work in conjunction with internal colleagues to ensure appropriate prompts, applications, forms, communications, and review processes are updated to reflect these changes.
• Serves as the primary trainer for undergraduate admission offices’ staff, providing ongoing training for both current and future Slate processes focusing on maximizing the knowledge and abilities of the end-user within Slate.
• Create queries for Admissions (recruiting) purposes for mail, email, and phone campaigns.
• Create and maintain Admissions Counselor recruiting dashboard or student movement reports within SLATE.
• Train Admissions Counselors on Trips and other features within SLATE to maximize usage and connection with high schools and college fairs.
• Serves as the main point of contact for SLATE Uploads. Such as ACT/SAT scores, College Fair Lists, Name-Buys, FAFSA indicator into Slate CRM regularly.
• Performs other duties as assigned.

Education: Bachelor's Degree.

Required Licenses/Certifications: Valid Driver's License.

Minimum Required Qualifications:

• Minimum of 5 years’ experience in college admissions, including direct experience in admission technology/operations or student recruitment.
• Strong project management experience and evidence of progressive responsibility, strongly desired.
• Direct experience with Technolutions Slate.
• Possible management of students
• Proficiency with Microsoft Office Suite
• Proficiency with student database management system

Preferred Qualifications: Master's Degree

All applicants MUST complete an online application; paper applications cannot be accepted.

For a more detailed job description, refer to requisition number 2022062SP and apply online at: www.fairmontstatejobs.com

Fairmont State University does not discriminate against employees, students, or applicants on the basis of race, color, gender, sex, sexual orientation, gender identity, gender expression/association, national origin, age, height, weight, religion, creed, genetic information, disability or veteran's status, as identified and defined by law in employment, admissions, and educational programs and activities. Minorities/Women/Veterans/those with disabilities are encouraged to apply. Fairmont State University will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

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