Admissions/Care Coordinator

Full Time
Hamilton, OH 45013
Posted
Job description
Overview:
Do you desire to work for an organization that makes a difference and offers meaningful work?

Established in 1918, Community First Solutions is a not for profit network of community organizations based out of Butler County, Ohio that provides a broad continuum of quality services to meet the diverse health and wellness needs of more than 30,000 clients throughout the region. We are one of the leading providers of behavioral services in the region, the largest provider of home delivered meals in Butler County, the founder of the second not-for-profit pharmacy in the nation, and the operator of two top-rated senior living communities and a dedicated Post-Acute Rehabilitation Center, among a spectrum of other programs and services. We are proud to offer our community a network of consistently top-rated services provided by compassionate, dedicated employees who are committed to making a difference in the lives of the clients we serve. We believe a community is better when individuals unite to make the greatest impact on the lives of our neighbors

We are looking to hire a Admissions/Care Coordinator to support Health Services’ activities in the preadmission, admission, discharge, social services, and follow-up processes. This role will be responsible for ensuring that the medically related emotional and social needs of the residents are met and maintained on an individual basis in accordance with policies and procedures, and current federal, state and local standards, guidelines, and regulations.

Pay:
  • $18.00 - $22.00/hour
Location:
  • Berkeley Square - 100 Berkeley Dr, Hamilton, OH 45013
Benefits:
  • Paid Time Off can be taken once accrued with no waiting period
  • Competitive Insurance coverages that include a zero co-pay medical plan
  • 401k
  • Life insurance
  • Free and reduced routine prescription medication list
  • Educational scholarships that advance career development
  • Free gym memberships to Elements Wellness Center
  • Monthly discount off wireless plans with Verizon
  • Discounted membership with YMCA
Responsibilities:
  • Swiftly acclimate patient and family to facility and establishes positive relationship with excellent Customer Service.
  • Schedules and leads wellness conferences.
  • Completes social service documentation.
  • Completes all non-clinical admission paperwork including MSP, patient agreement, insurance forms (including supplemental or managed care), financial responsibility forms, bed hold agreement, etc.
  • Meets with patients and/or family members to discuss insurance benefits and answer questions.\
  • Investigates missing items by completing incident report and maintaining log.
  • Completes social service sections, CAAs as necessary, and care plans for each resident’s MDS.
  • Accountable for facilitation collaborative IDT for continuous quality improvement.
  • Assists and directs residents and their families to appropriate resources when personal issues develop.
  • Guides residents and/or family designee to apply for financial assistance (i.e., Medicaid, VA benefits, etc.) as needed.
  • Coordinates discharges to home or other facility.
  • Cross markets within the organization.
  • Could periodically help with medical records.
  • All other duties as assigned and/or appropriate to the position.
Qualifications:
Education: High School Diploma or equivalent required. Associates degree in related field preferred.
Experience: At least one year experience working in long term care operations and or social services required.
Specialized knowledge, skills, or abilities:
  • Computer literate and basic knowledge of Microsoft Office Products
  • Excellent verbal, written, and interpersonal communication skills
  • Excellent organization and time management skills
  • Excellent attention to detail
  • Ability to navigate electronic health record in a satisfactory manner to be able to complete work in a timely fashion
  • Ability to work in an environment of changing demands and frequent interruptions
  • Ability to maintain patient confidentiality
  • Incumbent should demonstrate:
  • Strong customer service orientation
  • Friendly, approachable, calm demeanor
  • Must have a reliable vehicle to travel between facilities on a regular basis

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