Job description

Essential Functions:
The following list of job functions is not exhaustive or absolute. These functions may change from time-to-time and other tasks and functions may be assigned at the discretion of management.

• Performs intake of Durable Medical Equipment (DME), Infusion (IV), Home Care Nursing (HCN), Complex Rehab and Mental Health patients through electronic systems; Specific services may vary depending on location
• Coordinates the New Product Request process
• Upon completion of ICD-10 credential assign diagnosis codes into the system
• Coordinates activities of the Customer Service (CS) helpdesk
• Performs duties of the Coordinator of the Day (COD), where applicable
• Obtains new patient referrals
• Obtains supporting documentation
• Obtains insurance authorization information as required for products and services provided by PHS
• Obtains insurance benefits & completes data entry requirements
• Obtains prescriber orders for products and services provided by PHS
• Completes patient and prescriber information changes
• Enters new prescriber information into database
• Coordinates intake process for specialized organizations
• Supports evening and Saturday on-call staff
• Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
• Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed
• Coordinates service for evening deliveries
• Process and coordinates paperwork from items delivered for intake
• Prepare patient paperwork for billing
• Bright Tree as our EHR

Qualifications:
Experience in Bright Tree for our Electronic Health Records system is preferred.
Experience in infusion health care is preferred.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Location: Roseville,Minnesota,55113,United States, Roseville, MN 55113

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• Associate (Required)

Experience:

• Healthcare: 1 year (Required)

Work Location: In person

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