Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Responsible for maintaining the donor and alumni database by entering new and updating constituent data. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Identifies and reviews alumni and constituent records for deficiencies, duplicate constituents, and constituent updates.

1. Monitors and responds to requests to update information in the donor and alumni database
2. Performs basic donor and alumni research to keep address, employment, and other basic biographical information current
3. Responsible for ensuring data quality by minimizing errors and duplication
4. Runs global uploads of data to our donor and alumni database from other software programs or spreadsheets
5. Creates new records in the donor and alumni database as required
6. Creates and runs queries and exports from the donor and alumni database for projects as needed
7. Assists with reporting, including producing dashboards and measuring metrics
8. Serves as back up for gift entry processing and batch posting
9. Updates media attachments for records (LOI/MOU, Business Cards, news articles, etc.)
10. Maintains event registrations and event attendance
11. Keeps record of obituaries, returned mail and email, and other information need to maintain current data

Educational Requirements
High School diploma or equivalent

Required Experience
Two (2) years of administrative, customer service and/or data management experience

Additional Preferred Qualifications
Knowledge of Blackbaud Raiser's Edge/NXT or other advancement CRM platform

Preferred Educational Qualifications
Undergraduate degree from an accredited institution of higher education in related field preferred

Preferred Experience
Previous experience in higher education, public sector or non-profits preferred
Experience in advancement, fundraising, or related field
Previous experience working directly with database system(s) or customer relations management (CRM) platform(s)

ABILITIES
Able to maintain confidentiality with personal and sensitive data
Able to consistently apply established data standards
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Basic level understanding of data file formats and bulk import operations

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Raiser's Edge/NXT, Banner, or other advancement management systems)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

This is not a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

• Credit Report

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf