Adventure Troop Member - West Dundee
Job description
Adrenaline Monkey is an adventure and performance training facility thoughtfully designed for individuals and groups of any size, age, or ability. With a variety of active challenges, we know our guests (aka Warriors) will embrace adventure and be entertained with purpose for hours at a time. At Adrenaline Monkey, guests can experience:
- Ninja Warrior Obstacle Courses (including elevated courses!)
- Boulder Walls
- Aerial Courses
- Vertical Adventures
Location: Inside Lifezone360 Facility (999 W. Main Street, West Dundee, IL 60118)
Opening Spring 2023!
An Adventure Troop Member is responsible for a varying number of activities throughout their shift, providing participants with a high-quality experience. Daily activities include, but are not limited to:
- Check-in members and customers for daily activities
- Ensure correct equipment is available for the adventure course, and proper set up of all play areas
- Ensure events start on time and are paced accurately
- Provide supervision on adventure elements as needed
- Keep supervisor informed of issues and updates
- Assist in program coordination
- Be knowledgeable about prices, programming, and events
- Resolve all guest concerns and complaints and/or direct to the appropriate Manager
- Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
- Know and enforce the facility's policies, procedures, and rules
- Opportunities to provide adventure instruction and coach youth (based on experience)
- Complete special projects, daily assignments, and other duties as directed by management
Supervision Received: An Adventure Troop Member reports directly to the Supervisor/Manager on Duty.
Experience, Education, & Other Skills:
- Have the ability to work with a wide variety of ages from pre-school through adult
- Have sports experience or an interest to learn
- Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance are necessary
- Excellent communication skills, both verbal and written
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
- Must take personal initiative for the betterment of the team and facility
- Commitment to the safety and well-being of others
Working Conditions and Physical Demands:
- Must be able to lift 40 pounds waist high
- Will be required to stand for extended periods of time
- Able to enter information on computers
- The facility has intermittent noise
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