Job description

The Analytst, Regulatory Compliance is primarily responsible for providing support in the development, maintenance, and monitoring of the Compliance Management System, focused primarily on federal and local consumer protection laws and regulations for Financial Institutions in the banking business. Will work closely with the Compliance Officer and the Compliance Manager. Will have an active participation in the Regulatory Compliance Unit. Position will be working hybrid and is based in Oriental Center, Hato Rey.

MAJOR DUTIES & RESPONSIBILITIES:

• Achieve the overall compliance annual plan objectives.
• Works with other departments to improve internal controls, and operational processes, when necessary.
• Offer support in the creation of training materials, as needed.
• Responsible for the Bank regulatory testing and monitoring of consumer protection laws, regulations as well as the policies, guidelines and procedures in place in order to ensure compliance with applicable federal and local laws and regulations. Draft compliance reports and report such findings to Management.
• Reviews corrective action plans and follows-up.
• Responsible for performing statistical analyses of customer complaints and claims data in order to identify non compliance existing trends, their root causes, and potential compliance risk.
• Support in reviewing and handling consumer and customer claims.
• Participate in the development, maintenance and execution of general compliance periodic risk assessments.
• Support Management in the implementation and/or revision of the compliance policies and procedures.
• Monitor the proper and timely filing of regulatory forms and reports required by federal and local law.
• Collaborate in the preparation of new products and/or services documentation and procedures.
• Assist in answering consultations, in the review and approval of publicity materials, advertisement and contest rules. Also collaborate in any special project as assigned.
• Conduct special investigations, projects or tasks upon request.
• Obtain and understand all regulatory changes. Maintain management informed of new laws and regulations, and/or changes thereof. Attend to meetings and conferences regarding changes to local and federal regulations in order to support business and/or operational areas on the implementation of new laws, rules, regulations, guidelines, etc.
• Advice business units and Management regarding regulatory compliance matters.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business Administration, Accounting, Finance or related field.
• Minimum of three (3) years of combined experience with compliance, audit or any other related area.
• Minimum education and/or experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
• Extensive knowledge of all financial institutions policies and procedures.
• Extensive knowledge in federal and local consumer protection laws and regulations.
• Ability to read, analyze and interpret laws, regulations, trade journals and legal documents. Must be able to respond to common inquiries from regulatory agencies, courts and external consultants.
• Excellent written and verbal communication skills in English and Spanish with a demonstrated ability to write communications clearly, concisely and effectively.
• Innovation and flexibility for meeting the demands of an ever-changing market.
• Excellent computer skills, including word-processing, spreadsheets, presentations, Internet and internal bank software.
• Analytical, problem solving, organized, detail oriented and able to multitask.
• Effective interpersonal skills.
• Excellent time management skills and be accustomed to working with deadlines.

Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)

Oriental Bank requires evidence of COVID-19 vaccination as an employment requirement. Religious and medical exemptions may be provided in accordance with applicable federal and state laws and regulations.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Juan, PR 00918: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in San Juan, PR 00918

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