Assistant Director, Annual Giving
Job description
Title:
Assistant Director, Annual Giving
Department:
VP Development & Alumni Relations
Reports To:
Executive Director, Annual Giving
Position Type:
Staff
Position Summary:
The Assistant Director will work with the Executive Director, Annual Giving in the administrative and programmatic aspects of the annual giving operations, with primary responsibility over the Student Engagement Center Calling Program. The program employs student fundraisers to solicit financial support for the university from alumni and friends. The Assistant Director is responsible for providing overall support involved with the annual fund programs including planning, managing, and evaluating the Student Engagement Center program.
Core position responsibilities include: developing, implementing, and overseeing all aspects of the Student Engagement Center Calling Program; working with the Annual Giving team to develop a program and implement strategies that will expand the base of annual giving support.
- Work with the Executive Director, Annual Giving to create and manage a comprehensive plan that enables the university to reach donors and non-donors to consistently build and sustain the donor pipeline.
- Utilize calling software to strategically segment, assign and manage calling records, manage calling shifts, and callers' performance, and report the progress of the program.
- In partnership with Executive Director, develop and manage a comprehensive plan to incorporate texting and video outreach into the engagement center for alumni outreach, pledge fulfillment, and solicitation.
- Work flexible hours/days that include evenings and Sundays.
- Recruit, lead, train, and motivate a team of approximately 30 student employees.
- Supervise and manage the workflow of the student employees, and set and measure performance standards.
- Generate statistical data and comparative reporting.
- Ability to analyze data and manage detailed reporting.
- Provide daily gifts and pledge reports through the efforts of the Student Engagement Center to the Operations team.
- Develop and implement a calling segmentation plan to optimize prospect contact and retention rates.
Additional Functions:
- Support the work of the annual giving team and the Development & Alumni Relations division.
- Assist with the planning and implementation of annual giving events.
- Bachelor’s degree from an accredited college/university; Proficiency with Microsoft Office Suite; Functional knowledge of the Raiser's Edge database.
- Minimum of 3 years of successful professional development experience, preferably in higher education;
- At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
- Experience in higher education fundraising or with a non- profit organization.
- Experience working with fundraising software programs – Wilson Bennett Technologies (WBT) or similar; ThankView; Mongoose text messaging – or similar; social media platforms.
- Experience managing a Student Engagement Center program.
Bargaining Unit:
PSA
Range/Band:
21
FLSA:
Exempt
Full-Time
- As an EEO employer NJIT is committed to building a diverse and inclusive teaching, research, and working environment and strongly encourages applications from individuals with disabilities, minorities, veterans, and women.
- Diversity is a core value of NJIT and we are committed to make diversity, equity and inclusion, part of everything we do. We celebrate the diversity of our university community and
recognize the cultural and personal differences. We strive to cultivate an inclusive campus culture that promotes excellence among
our faculty, staff and students. Building a robust and diverse community is critical to NJIT’s continuing status as a premier institution
of higher education and a leading polytechnic university.
- Employment at NJIT is subject to the provisions of New Jersey First Act which mandates new employees, who are not NJ residents, to establish primary residence in New Jersey within one year of their appointment to certain positions. The law does not apply to any individual employed at NJIT on a temporary or per semester basis as a visiting or adjunct professor, teacher, lecturer, researcher or administrator. For more information on the act
- If special accommodations are needed in applying for a position, please visit the Department of Human Resources located in Fenster Hall, Room 500, University Heights, Newark, NJ 07102 or call (973) 596-3140. If you have questions, please email the Human Resources Department at hr@njit.edu.
- Information regarding NJIT campus security, personal safety, and fire safety including topics such as, disciplinary procedures, crime prevention, NJIT Police law enforcement authority, crime reporting policies, and crime statistics for the most recent three year period is available on the NJIT Department of Public Safety website. If you would like to obtain a copy of NJIT's Annual Security Report containing this information, you may contact the NJIT Department of Public Safety, 154 Summit Street, Newark NJ or by phone at 973-596-3120.
NJIT is an E-Verify employer and uses E-Verify to confirm work authorization of each new hire.
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