Under general direction, oversee, direct and manage existing and regular transit service scheduling and direct short and long range transit service planning and development.

Oversee and manage fixed route transit service and systems planning, scheduling, data collection and service analysis activities. Involves: Develop operational service planning studies, analyze performance data and key performance indicators and coordinate programs related to bus stops, shelters and transit centers. Identify transit service needs, prioritize improvements and determine resources required for implementing modified or new service. Oversee analysis and scheduling of major service changes and communicate changes to affected public. Oversee route shift-bidding process. Oversee management of system performance measurement, route evaluation, and bus stop inventory database. Evaluate trip planning, ridership and route efficiency and accessibility. Oversee the retrieval of manual and automated passenger counts and on-time performance data so it may be reported to the Federal Transit Administration (FTA). Coordinate with Fixed Route Operations division and other departmental staff to implement service delivery plans and other programs such as the Automated Vehicle Locator (AVL). Coordinate service for general and special event operations that include Fixed Route and Streetcar Operation.

Oversee and coordinate between planning, design and construction phases of all transit projects. Involves: Oversee capital projects and transit-oriented development projects to ensure adherence to schedule, budget, quality and timely delivery. Provide direction to contractors on the development and implementation of the transit service bids. Maintain awareness of current (FTA) regulations and federal, state and local legislation pertaining to transit projects including accessibility requirements, and adjust development standards as necessary to maintain compliance. Analyze and evaluate division operations to assess long and short range transit planning for strategies, resources and needs. Coordinate with other city departments and entities such as TXDOT, and Metropolitan Planning Organization (MPO) on long range or regional transit planning and development projects.

Coordinate functions of assigned division to optimize performance. Involves: Participate in development and implementation of transit policies, goals and standards. Direct administrative and procedural studies of transit service planning and development to review cost effectiveness and recommend service improvements. Substitute for department and other division heads during absences if delegated to maintain continuity of services and operations. Prepare divisional budgets and monitor and control budgets.

Supervise assigned staff. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance and review performance appraisals completed by subordinate supervisors. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, discipline, merit pay or other employee status changes.