Job description

The Assistant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.

Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a fast-paced production environment. Maintaining a client focus, works with MasterCorp leaders and support team to ensure high guest satisfaction scores are achieved.

MasterCorp continues to expand beyond the 97 client sites we provide service to. We are looking for growth oriented, motivated leaders who are able to contribute to MasterCorp and future success. We are the leader in the resort housekeeping industry and are experiencing continuous growth at our numerous resort locations across the nation.

Qualifications:

• Minimum two years of progressive responsibility as Supervisor/Lead Supervisor or other Management experience in Hotel/Resort or Timeshare industry.
• A proven track record of driving performance in a fast-paced production workplace while ensuring quality and efficiency standards are met or exceeded.

Other Qualifications:

• Customer service and relationship focused
• 3+ years of successful housekeeping management experience in a hotel and/or resort environment OR equivalent degree in Hospitality Management or related field
• Proven team building skills
• Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories, and placing purchase orders
• Ability to lead and motivate teams
• Applied verbal & written communications
• Bi-lingual English / Spanish a plus

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift
• Rotating shift

Ability to commute/relocate:

• Kissimmee, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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