Job description

JOIN A TEAM THAT PUTS FUN FIRST

Are you ready to take a step in the fun direction? Join the team that puts fun first. At

Harrah’s Resort Southern California, making grown ups smile is what we do best, which is why we stack our dream team with passionate, energetic Funmakers.

Creativity, innovation and inspiration welcome.

Position Description:

This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.

Key Job Functions:

· Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service.

· Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.

· Manages the day-to-day operation of the restaurant in accordance with established policies and procedures.

· Establishes and administers training programs within the restaurant, including new team member orientation.

· Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.

· Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.

· Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.

· Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.

· Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.

· Acts immediately on all customer complaints to ensure that corrections are made when possible.

· Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors.

· Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.

Education and/or Experience:

· Associates Degree, preferably in hotel and/or restaurant management or

· Graduate of post high school two year Culinary Arts School or equivalent experience preferred

· Five years of restaurant/food service, including 3 years supervisory experience preferred

Qualifications:

· Literate and fluent in English

· Excellent guest service skills

· Must be at least 21 years of age

· Excellent communication skills, both verbal and written

· Excellent interpersonal skills, with emphasis in relationship building

· Good problem solving skills

· Ability to compile, compute, and analyze pertinent data needed for reports

· Ability to negotiate with diverse departments

· Ability to implement strategic vision and plan into day-to-day operations

· Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

· Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

· Adheres to all regulatory, company and department policies and procedures

Salary: $80k per year, depending on experience

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Restaurant type:

• Fine dining restaurant

Shift:

• Evening shift

Weekly day range:

• Every weekend
• Weekend availability

Work Location: In person

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