Job description

J. Lohr Vineyards & Wines is one of California’s leading family-owned and operated wineries, with sustainably farmed, estate vineyards in Paso Robles, Monterey, and Napa Valley. J. Lohr is looking to add a full-time team member to its Hospitality Team. With headquarters in San Jose, J. Lohr’s tasting room doors opened in 1975, making it the first winery to open in central San Jose post-prohibition. This position has a unique opportunity to greet and host domestic and international visitors who love the J. Lohr brand. The Assistant Hospitality Manager leverages J. Lohr’s Hospitality Service Standards and Family, Place, and Craft brand storytelling to deliver enriching and memorable experiences for all J. Lohr guests, with a special emphasis on winery-exclusive and small-lot wines.

If you are looking to grow your hospitality career with an established, innovative industry leader, please consider our opportunity.

As part of J. Lohr’s commitment to sustainability and the three E’s (socially equitable, environmentally sound, and economically feasible), we offer health benefits, 401K contribution, a company bonus program, and wine and merchandise discounts. This role is also eligible for guest gratuity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. J. LOHR SAN JOSE WINE CENTER SUPERVISION: Provides manager-on-duty support as directed by the Hospitality Manager. This may include supervising the day-to-day hospitality services for the J. Lohr San Jose Wine Center when the Hospitality Manager is not present, ensuring that guests are treated with exceptional customer service, the facility is organized and presentable, and wines/merchandise are always available. Regularly hosts guests for seated, elevated experiences and walk-in tastings. Can execute responsibilities with minimal supervision when needed.

2. WARM WELCOME: Greets all guests timely in a welcoming and friendly manner. Determines if guests are J. Lohr Wine Club members, general public, or have a reservation for a seated tasting. Explains Wine Center tasting experiences and directs guests to specific tasting areas. Monitors guest reservations in Tock software.

3. VIP, DISTRIBUTOR, MEDIA, MEMBER AND CONSUMER VISITS: Supports VIP visits and elevated tasting experiences as directed by the Hospitality Manager.

4. EVENTS: Available to work onsite and offsite events as directed by the Hospitality Manager.

5. OTHER DUTIES: As with all positions at J. Lohr, other jobs or special projects may arise outside the realm of this job description. Successfully executing other assignments on an as-needed basis is expected and appreciated of every employee.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. A friendly, welcoming and professional personality.

2. At least three years hospitality experience.

3. Interest in wine culture, common varietals, relevant growing regions, and food.

4. Available to consistently work weekends and some holidays.

5. Retail management software skills and experience with WineDirect and Tock (or similar POS and reservation software) is highly desired.

6. Demonstrated ability to effectively work with others and contribute to a positive team culture.

7. A valid Driver’s License with a clean driving record acceptable to the winery’s insurance carrier.

8. Responsible Beverage Service and Food Handler certifications or willingness to obtain through company-sponsored courses preferred.

PHYSICAL DEMANDS: This position requires the following levels of physical activity:

· 50% - 100% of the time standing, walking, bending, squatting, reaching over shoulder level, lifting and carrying up to 45 pounds; simple grasping, pushing/pulling with both hands.

· Up to 50% of the time will be sitting and fine manipulation with both hands.

WORK ENVIRONMENT: Exposure to the following environmental conditions:

· Drives automotive equipment.

· Noise level exposure: Moderate.

· Outdoor weather conditions.

About J. Lohr Vineyards & Wines:
Founded forty-nine years ago by Jerry Lohr and still family-owned and operated today, J. Lohr Vineyards & Wines grows, produces and bottles a full line of internationally recognized wines from its more than 4,000 acres of certified sustainable estate vineyards in Monterey County’s Arroyo Seco and Santa Lucia Highlands appellations, Paso Robles, and St. Helena in Napa Valley. Offering an expressive range of styles that showcases its estate fruit, J. Lohr crafts seven tiers of award-winning wines: J. Lohr Signature Cabernet Sauvignon, J. Lohr Cuvée Series, J. Lohr Vineyard Series, J. Lohr Gesture, J. Lohr Pure Paso® Proprietary Red Wine, J. Lohr Estates, and ARIEL Vineyards. The company’s online home is jlohr.com

At the heart of our success is a commitment to forward-looking, sustainable practices, combined with constant reinvestment in vineyards, state-of-the-art facilities, and artisanal winemaking. In partnership with our family of employees, we are dedicated to maintaining integrity and transparency across all our industry relationships, positioning J. Lohr to prosper for many years to come.

The expected base pay range for this role is $28-34 an hour. Actual pay will be determined by experience, qualifications, geographic location, business needs, and other job-related factors permitted by law. We offer our employees a generous and comprehensive benefits package. The core health insurance components include medical, dental, and vision with company contribution to a health savings account (HSA). Additional health benefits include life and disability. Other benefits include 401(k) with company contribution, vacation, sick, holidays, wine, merchandise discounts, and more. Our HR team will discuss our incentive/bonus program with eligible candidates.

Please respond with your cover letter that explains why you are well suited for this position at J. Lohr Vineyards & Wines, along with your résumé.

Thank you for your interest in J. Lohr Vineyards & Wines.

Please see the link below for our J. Lohr Privacy Notice https://jlohr.pro.winejobs.com/

Job Type: Full-time

Pay: $28.00 - $34.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Do you have familiarity with wine culture, common varietals, relevant growing regions, and food pairings?

Work Location: One location

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