Job description

Assistant Property Manager - Full Time

JOB SUMMARY

Assistant Property Managers are responsible for effectively marketing and renting apartments while nurturing relationships with prospective and current residents. As the first point of contact for prospects and residents, this sales role is focused on providing exceptional customer care and goal resolution. The successful candidate must possess a passion for working with people and an outgoing personality.

If you are looking for a career path that offers flexibility, the opportunity to engage with new people, and a fun atmosphere this might be the right fit for you! Prior experience in property management is a plus but is not necessary. We have a team of experts ready to share their knowledge and experience with you to help you succeed in this role.

Hours
Monday - Thursday 9 am - 6 pm, Friday 9 am - 4 pm and a rotation of Saturdays 9 am - 3 pm (There will be a day off during the week when working a Saturday)

LOCATION

Woodbury - Located in a peaceful wooded setting on approximately 30 acres, Woodlane Place Townhomes is a beautiful rental community in Woodbury. Woodbury is a unique setting offering residents the tranquility of a country locale with bicycle and hiking trails and nearby lakes, and the convenience of metropolitan proximity. Its scenic location between the St. Croix and Mississippi Rivers makes boating and other water activities easily accessible. With an outdoor pool and brand new gazebo, tennis courts, and playground, our residents love living here! Now you can be a part of the Woodlane Place Townhomes family too!

PRINCIPAL RESPONSIBILITIES

• Act as the first point of contact for any questions or concerns prospective or current residents might have, answering and returning phone calls and emails promptly and courteously.
• Provide prospective residents with informative, friendly, apartment tours.
• Assist in rental application processing and lease packet assembly.
• Participate in the new resident move-in process - signing leases and distributing keys to new residents.
• Assist Property Manager in evaluating and maintaining overall property operations.
• Participate in the resident move-out process, collecting keys and forwarding address information from departing residents.
• Communicate maintenance requests or urgent needs to the Property Manager and Maintenance Coordinator.
• Complete inspections of vacated apartments and assess any necessary charges.
• Assist in all month-end procedures.
• Collect all monthly rents and deposit them accordingly.
• Communicate economic vacancies and Unlawful Detainers with Supervisor.
• Participate in Emergency On-Call rotation (additional compensation paid), as needed, based on staffing levels of the maintenance team for the portfolio.

WHAT A TYPICAL DAY MAY LOOK LIKE

Taking prospects on a scheduled tour of a community
Following up with potential residents via phone and email
Assisting in application processing
Responding to resident questions and concerns via phone and email
Completing various office tasks

QUALIFICATIONS

Experience

• 1-2 years customer service and/or sales experience
• 1 year leasing experience

Skills and Abilities

• Strong attention to detail
• Strong organizational skills
• Strong interpersonal communication skills
• Excellent customer service skills
• Demonstrated and proficient computer skills, including Microsoft Office suite (Word, Excel), Internet, Email
• Fluent in English; Clear, understandable verbal and written communication; Proper use of grammar and spelling.
• Required Education and Training
• High School Diploma or GED required.

Other Requirements

• Regular and consistent attendance.
• Reliable transportation.
• Valid driver's license and current auto insurance.
• Availability to work weekends and on the first and last day of each month.

OUTSTANDING BENEFITS INCLUDE:

• Great Medical, Dental, and Vision Benefits
• Life, Short-term and Long-term Disability Insurance
• Retirement Savings Plan Eligibility
• Paid Holidays
• Paid Time Off
• Profit-Sharing
• Company-provided Training Opportunities

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Required)
• Leasing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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