Job description

The Office of the Registar is a fast-paced, dynamic, supportive and engaging office that is seeking an additional member for its leadership team. By building a strong, highly-communicative and mutually supportive team the Office of the Registrar serves the people (students, faculty, staff members, third party partners, and the public) of the Montana State University community in our collective effort to meet the goals of the strategic plan and fulfil the promise of the land-grant university.

Duties and Responsibilities
Manage operational workflow relative to the academic calendar, transaction cycles and service-request from students, faculty and staff including but not limited to: readmission, registration and schedule changes, transcript auditing and degree awarding, and related petitions and appeals.
Shared stewardship of the Office Calendar and Operational Documentation
Express leadership in promoting an atmosphere of efficient and excellent service for all university constituents and students.
Oversee office inventory equipment and supplies
Support and improve data integrity and compliance with working knowledge of laws, policies and best practices related to records management. Oversee student records retention and distribution policies and practices
Coordinate new employee recruitment processes and handle all new hire procedures.
Manage a staff of up to 8 professional employees and 5 student workers
Train new Registrar Office staff and facilitate profesisonal development for continuing staff with a focus on individual growth and development along with efficient and consistent office operations.
Provide key leadership role to the Registrar Office to maintain student persistence and success goals.

List any secondary duties assigned to this position:
Collaborate with the Registrar Office leadership team and other campus partners on a variety of tasks or special projects, as assigned.

Required Qualifications – Experience, Education, Knowledge & Skills
Bachelor’s degree or an equivalent combination of relevant education and/or experience in a position that provides applicable experience working with college students and programs or activities can be substituted.
Progressively responsible experience in higher education administrative settings
Demonstrated excellence in meeting or exceeding expectations with a wide variety of constituents. Including keen ability to anticipate customer (students, faculty and staff) needs.
Demonstrated excellent organizational, analytical and critical thinking skills and ability to effectively coordinate and prioritize workload to meet time-sensitive deadlines.
Demonstrated ability to work independently, organizing and prioritizing large volumes of work with a high degree of accuracy and confidentiality; attention to detail; and adapting to changing priorities while maintaining a positive, effective and professional approach.
Demonstrated excellent verbal and written communication skills and strong interpersonal skills
Demonstrated experience developing and maintaining detailed and accurate record keeping systems.
Strong computer skills, including the ability to use Outlook, Excel, Word and database management and spreadsheet software.

Preferred Qualifications – Experience, Education, Knowledge & Skills
Professional experience in Higher Education setting
Experience using Ellucian/Banner database.

The Successful Candidate Will
Excellent managerial skills recognizing the need for consistency and a keen attention to detail.
Ability to establish and maintain effective working relationships with co-workers, colleagues and the public.
Ability to represent the Registrar’s Office and its programs to others in a professional and courteous manner.
Ability to work independently.
Critical thinking and analytical skills.

Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes
Posting Detail Information

Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date

Applications will be:
Screening of applications will begin on May 17, 2023; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions
Please include information for 3 professional references.

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.