Job description

Assistant Retail Store Manager / Keyholder at KNOW1

We are seeking a reliable, motivated, and experienced Full-Time Assistant Store Manager to oversee daily operations at KNOW1.

Responsibilities

• Managing the retail sales team. Including training, delegating tasks, reprimanding, appraising, and hiring employees as necessary.
• Providing excellent customer-service to guests. Including answering inquiries about the store, brands, product collections, recommending products, communicating in-store promotion details, and more.
• Monitoring stock levels and purchasing products for the store.
• Researching new products and brands for the store.
• Receiving product shipments, including recording accurate damaged/shortage/overage records, pricing, tagging, sorting, and displaying product.
• Adhering to standard opening and closing procedures, including preparing the store to optimal visual merchandising standards, maintaining store cleanliness, and securing the store for closing.
• Preparing and distributing work schedules for the sales team.
• Effectively operating the Shopify POS system.
• Setting and meeting sales goals, including sales reporting, strategizing, and promoting.
• Preparing store promotional displays.
• Assisting with day-to-day social media activities.
• Ensuring compliance to the employee handbook and to health and safety standards.

Required Qualifications

• Previous experience in retail management or assistant management.
• Excellent customer service skills.
• Strong reliability and accountability.
• Strong communication and interpersonal skills.
• Conflict management skills.
• Time and task management skills.
• Ability to learn and communicate an in-depth knowledge of the store’s merchandise, its exact location and its prices.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

COVID-19 considerations:
COVID19 Leave policies and cleaning practices are in place.

Ability to commute/relocate:

• Kaneohe, HI 96744: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Retail Management: 1 year (Required)

Work Location: In person

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