Job description
Primary Details
Time Type: Full time
Worker Type: Employee
At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company’s cultural elements – because we know it's not just what we do that matters, it's how we do it that makes the difference.
This opportunity is accountable for assisting Accident & Health (A&H) underwriters by preparing and releasing quotes, follow-up with producers, plan changes, and review of amendments and plan exceptions. Works under close supervision and guidance, developing functional insurance knowledge and skills related to A H underwriting principles, operations and concepts.
Primary Responsibilities
Required Education
Required Experience
Preferred Competencies/Skills
Preferred Knowledge
QBE Cultural DNA
US Only - Travel Frequency
US Only - Physical Demands
US Only - Disclaimer
Job Type
Global Disclaimer
- Support the execution of timely and efficient A&H underwriting activities by following established guidelines and rules within assigned level of authority
- Assist team with streamlined underwriting processes by preparing and inputting quotes, review census information, documenting and organizing assigned quotes, follow-up with producers, plan changes, and review of amendments and plan exceptions
- Review, classify, evaluate, and price standard lines insurance within an established level of authority as a means to achieve department results
- Establish and maintain relationships with an assigned group of agents and customers in order to understand their needs and provide products that respond to those needs
- Build relationships with internal and external customers by gathering inquiries, researching issues, escalating problems as required to ensure understanding of A&H processes and procedures
- Collaborate with key stakeholders by sharing information, recommending solutions to basic underwriting issues to transfer knowledge and support the achievement of business objectives
- Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- NA
Preferred Competencies/Skills
- Communicate information in a clear, well-organized, and professional manner
- Follow established guidelines to focus on details and complete tasks attentively and thoroughly
- Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
- Understand the needs and goals of a customer and actively look for ways to meet them
- Build and maintain professional networks
- Clearly and confidently convey information to a wide audience
- Prioritize interests of the company and community during decision-making
- Complete tasks by taking decisive or quick action
- Utilize established procedures to guide decision-making
- Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
- Work with technology commonly used in the workplace
- Make decisions and act in uncertain and ambiguous situations
- Quickly learn, understand and take action
- Multi-task and handle competing priorities
- High attention to detail
- Adapt and be flexible in a complex changing environment
- Motivational, inspirational and enthusiastic approach to team involvement and engagement
- Escalate issues when necessary
Preferred Knowledge
- Basic knowledge of insurance industry and underwriting processes
- Basic knowledge of Microsoft Office Suite
- Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts
QBE Cultural DNA
- Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
US Only - Travel Frequency
- NA
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
- Individual Contributor
Global Disclaimer
- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
Hourly Salary Range: $27.00 - $40.50
AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY
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Hourly Salary Range: $29.80 - $44.70
CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
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Hourly Salary Range: $33.80 - $50.70
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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