Job description
Job Summary: Key responsibilities - Wellness Center Receptionist * Serves members by greeting, welcoming, and directing them appropriately.* Responsible for booking of all Spa appointments for both the Urban & Beach Retreats (2 facilities), sending confirmation e-mails and making sure that all members have a waiver on file.* Knowledge of all Athletics & Wellness department activities and communicating accurate information to the membership.* Ability to multi-task multiple departments and work under pressure to complete assignments in a timely fashion.* Available to work weekends and holidays.* Respond in comprehensive, rapid and informed manner regarding member issues.* Ability to focus and maintain attention to performance of tasks despite frequent, stressful, emergency, critical or unusual interruptions.* Ability to recollect and quickly retrieve dates, names, times and other data.* Proficient in the equipment operation in the Athletics & Wellness Reception Desk / Spa Booking Center and maintain a good aesthetic appearance.* Provide support and assistance to all other departments in Athletics & Wellness. * Responding to all inquiries in a polite and timely manner. - Administrative Skills * High school diploma or GED certificate.* Competency in Microsoft applications including Word, Excel OneNote, and Outlook.* Excellent written and verbal communication skills.* Organization skills to find important information quickly.* Time management skills to prioritize and complete a variety of tasks throughout the day.
This job description is not inclusive of all job functions. Job functions may be added or deleted as necessary to maintain continuity of Club objectives and legal compliance.
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