• Flexible, family-focused, work environment in a great coastal location of Coffs Harbour.
• Be valued by a collaborative and supportive team in this diverse role.
• Generous remuneration package, totalling up to $109,179 p.a.

About us

Southern Cross University is a values-led, young, dynamic and rising institution of excellence committed to transforming tomorrow. Our game changing new education model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn.

Southern Cross University’s new 2030 strategy is founded on our people and our purpose to change lives through revolutionary learning and research with real impact. Learn more about our purpose, values and strategy by clicking here.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Technology Services provides transformative technology leadership, strategy, and expertise through collaborative engagement with all University portfolios and their partners, with the goal to deliver outstanding digital experiences that support student, staff and research success. This role provides support to Southern Cross University, TAFE NSW and the Coffs Harbour Senior College; and to the National Marine Science Centre.

The Audio Visual and Conferencing Support Officer role is responsible for administering, supporting and enhancing the AV services and systems in delivering the University’s educational and research content for students and staff. The position engages with professional and academic staff and stakeholders to provide advice, training and support in the use and set up of conferences and events requiring audio-visual services. You will be responsible for:

• Undertaking design and configuration tasks associated with the administration, maintenance and enhancement of integrated audio-visual system hardware and software environments essential to the continuity of teaching and event delivery.
• Develop and delivery of end user training and documentation for operation of Audio visual and ICT systems, applications and software.
• Operation and configuration of audio-visual components required for a diverse range of live events, including Audio, Lighting and Vision systems.

About you

You will have a demonstrated understanding of integrated audio-visual systems and services with a sound approach to resolving issues and formulating solutions. Moreover, you will:

• Have tertiary qualifications with strong computing and audio-visual skills, or an equivalent combination of relevant experience and knowledge and training.
• Demonstrated experience administering, configuring and troubleshooting enterprise integrated Audio Visual systems and associated components such as control, automation, audio (DSP) and video platforms.
• Have an understanding of network and ICT fundamentals critically dependent for the administration, operation and continuity of audio-visual systems
• Ideally have relevant administration and configuration experience with the AMX platform.
• Demonstrate a high level of organisational skills including the ability to plan tasks and meet deadlines working as part of a wider team.
• Possess excellent interpersonal and communication skills, including the ability to translate technical information into document procedures effectively.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, fixed-term contract (12 months)
• Located at Coffs Harbour Education Campus
• HEW Level 6. The base salary ranges from $85,037 - $93,316 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $109,179.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and provide responses to the selection criteria in the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting jobs@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm, Thursday 20 April 2023

Southern Cross University is committed to diversity and social inclusion and aim to ensure equality in the recruitment of our staff. Applications are supported and encouraged from those that bring diversity to the University.

Together, we are Transforming Tomorrow.