Local Unit & Position Description

DNV Business Assurance is seeking a Food and Beverage Sector Manager to support the development of the sector in North America for BRC, FSSC and SQF accreditation schemes and Training Programs. The selected candidate will be expected to manage the team of auditors and contractors.

What You ll Do:

• Ability to attract new business through personal and business relationships
• Significant market knowledge, able to identify trends and position DNV with evolving market segments
• Ability to engage at all levels in complex matrix organizations
• Ensure DNV Business Assurance visibility within internal and external clients and customers, managing customer relationship to improve retention, handling and monitoring customer feedbacks and complaints
• Assess, on a continual basis, the financial results of the activity and provide input regarding price policy for the activities within the Region
• Ability to identify future resources and attract them to DNV
• Capacity planning based on market trends
• Manage and support auditor staff, including Annual Goal Process, Sector Meetings, and Annual Training
• Actively participate in progression/utilization meetings
• Understand resource needs and support hiring and onboarding processes of new auditors
• Participate in recruitment process for new Food and Beverage Resources
• Complete required competency documents and support development & maintenance for new and existing auditors
• Support clients and Account Representatives for any issues that arise regarding auditor performance
• Technical Support between auditors and the GCU
• Run specific reports to ensure Technical Review timeliness
• Billable audit days (20%) (Qualified auditor only)

Position Qualifications

What is required

• Bachelor s degree or higher or 5 years equivalent experience
• Demonstrable customer service and presentation skills
• Individual must have high initiative, be positive, detail oriented, be adaptive and receptive to change, work well under pressure within tight deadlines and capable of working with minimal direction while ensuring quality output
• Ability to think creatively and to work well both as part of a team and as an individual contributor
• Proficiency with the Microsoft Office Suite: Excel, Word, PowerPoint, Access\
• Willingness and ability to travel up to 50%
• Strong written and verbal English communication skills
• We conduct pre-employment drug and background screening

Management Experience Requirements

• Minimum five (5) years management experience with demonstrable ability to manage team KPI s, monitor and provide performance feedback to individual members of team, and provide direct support to clients as needed.

Accreditation Experience Requirements

• Min. five (5) years work experience with the relevant certification scheme; SQF, BRC, or FSSC
• Demonstrate the ability to interpret technical requirements and/or accreditation rules and apply them to their respective industry during administrative/technical reviews of documentation

Behavioural competencies

• Ethical - i.e. fair, truthful, sincere, honest and discreet
• Open-minded - i.e. willing to consider alternative ideas or points of view and drive change
• Diplomatic - i.e. tactful in dealing with people
• Collaborative - i.e. effectively and positively interacting with others
• Observant - i.e. actively aware of physical surroundings and activities
• Perceptive - i.e. instinctively aware of and able to understand situations
• Versatile - i.e. adjusts readily to different situations
• Tenacious - i.e. persistent, focused on achieving objectives
• Decisive - i.e. reaches timely conclusions based on logical reasoning and analysis
• Self-reliant - i.e. acts and functions independently while interacting effectively with others
• Professional - i.e. exhibiting a courteous, conscientious and generally business-like demeanor in the workplace;
• Morally courageous - i.e. willing to act responsibly and ethically even though these actions may not always be popular and may sometimes result in disagreement or confrontation;
• Organized - i.e. exhibiting effective time management, prioritization, planning, and efficiency

**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**

What We Offer

• Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability)
• Multiple Medical, Dental, and Vision Benefit Plans to choose from
• Spending Accounts FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA
• 401(K) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Employer-Paid, therapist-led, virtual care services through Talkspace
• Flexible work schedule with hybrid/remote opportunities

**Benefits may vary based on position, tenure, location, and employee election

How We Do It

We Care, We Dare, We Share

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially

For more information:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

Diversity at DNV

Meet our Employees

About DNV

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Please visit our website at www.dnv.com

Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

We are one of the world s leading certification, assurance and risk management providers. Whether certifying a company s management system or products, providing training, or assessing supply chains, and digital assets, we enable customers and stakeholders to make critical decisions with confidence. We are committed to support our customers to transition and realize their long-term strategic goals sustainably, and collectively contributing to the UN Sustainable Development Goals.

Equal Opportunity Statement

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!