Automotive Customer Care Associate - Auto Service Writer
Job description
Take your career to the next level with Brothers Auto & Glass in Amarillo, TX as our full-time Automotive Customer Care Associate - Auto Service Writer! This customer service position earns a competitive wage of $15 - $17/hour.
In addition to competitive pay and our friendly, uplifting culture, we offer our Automotive Customer Care Associates - Auto Service Writers the following benefits:
- Uniform
- Supportive team
- Family-like environment
Interested and wondering how to apply? It's easy! If you have some automotive experience, just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This customer service position works a varied schedule of 40 hours/week during our business hours, which are 8 am to 6 pm, Monday through Friday, and 10 am to 2 pm on Saturday.
As an Automotive Customer Care Associate - Auto Service Writer, you are an important member of our team. Each day, you come to work ready to act as a go-between for both our customers and our technicians. After a customer brings in a vehicle for service or repairs, you keep that customer in the know. You clearly explain the needed repairs and sometimes act as a sounding board when a customer complains.
A car lover yourself, you understand their frustrations, but you know we can fix anything that comes through our doors. Using your excellent customer service skills, you calmly diffuse the situation and reassure them that we have their back. Throughout the day, you speak with many of our clients, and you enjoy your interactions with them. Being paid to talk about cars is your dream come true and the reason you can't wait to come to work every day!
BROTHERS AUTO & GLASS: WHAT DRIVES US
At Brothers Auto & Glass, we are a full-service shop that is dedicated to providing quality auto care. Our team is skilled and experienced with both imported and domestic vehicles. The equipment we use is top-of-the-line and perfect to repair each car properly. Whether our customers need an oil change, brake pad replacement, tune-ups, engine work, or anything else, our technicians can handle it. If our customers need a ride after dropping off their car, we are happy to shuttle them home.
Our two biggest priorities are our customers and our employees. It's of vital importance to us to ensure that our staff is happy. We work as a team and have a supportive, family environment. We always help each other out. Our team deserves to be rewarded for their hard work, and we do so by providing generous wages and perks.
OUR IDEAL AUTOMOTIVE CUSTOMER CARE ASSOCIATE - AUTO SERVICE WRITER
- Personable - maintains a friendly and engaging demeanor when delivering service to customers
- Excellent communicator - great customer service and communication skills
- Collaborative - works well with a variety of people, including our customers and our team
If this sounds like you, keep reading!
REQUIREMENTS FOR AN AUTOMOTIVE CUSTOMER CARE ASSOCIATE - AUTO SERVICE WRITER
- 1+ years of automotive experience
- Ability to explain a repair to a customer
If you meet the above requirements, we need you. Apply today to join our amazing team!
Location: 79109
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