Job description

We have an immediate opening for a professional and experienced Automotive Service Advisor to join us in supporting our dealership staff and customers while assisting us in building and representing our brand. We are an established Toyota Dealership and we are looking for an Experienced Service Advisor to join our family. The ideal candidate will have at least 2 years of documented experience as a Service Advisor with excellent communication, great follow-up skills and dedication to providing our customers with great service.

Responsibilities:

• Assist all customers (retail and shop) in selecting suggested service in a friendly, professional, and efficient manner
• Utilize walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service orders and estimates/quotes for customers
• Schedule appointments and maintain an organized schedule
• Conduct post-repair follow up
• Resolve customer complaints and Concerns
• Maintain value, quality, and integrity

Qualifications:

(Education, Experience, Certifications, Licenses):

• Prior dealership experience preferred but not required
• Knowledge of Reynolds DMS systems preferred
• Excellent communication and customer service skills
• Strong Computer & Phone Skills (Internet, MS Outlook)
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Shift:

• Day shift

Experience:

• Service Writers: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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