Automotive Service Manager
Job description
JOB DESCRIPTION
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services
RESPONSIBILITIES
Building customer satisfaction & loyalty
The merchandising, advertising and promotion of products and services
Energetic responsiveness to every customer, on the phone and in the store
Desire to succeed in a retail environment
Motivated sales individual
Other duties as assigned
QUALIFICATIONS
- High School Diploma or equivalent
- 2-years of consumer retail sales experience
- Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
- Problem solving as it relates to customer complaints
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
- Must complete and maintain all of the current and required BSRO store education courses & modules required for this position
- Preferred Qualifications:
2-year degree or equivalent
EMPLOYEE TYPE
Regular : Full time
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
For more information, please visit BridgestoneAmericas.com
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Peoria, IL 61603: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Assistant manager experience: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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