Job description
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
An exciting opportunity has arisen for a Banking Administrator to join our client's team.
Responsibilities:
- Carry out case investigations, tracing and follow up
- Manage administration elements for the wider team such as incoming post, scanning, updating account information
- Day to day management of email mailboxes, logging all incoming emails, engaging with colleagues as required to determine action and seek approval on responses. Following up with various staff/areas to ensure all are completed and customers are responded to within agreed SLAs
- Answer incoming telephone calls promptly and within agreed SLAs
- Log and action incoming telephone requests
- Gathering and reporting of MI
- Other operational and administrative duties as assigned
Experience & Skills Required:
- Strong verbal and written communication skills
- Excellent attention to detail
- Good organisational and administration skills
- Strong team player
- Good customer engagement skills, ideally over the phone
- IT literate, proficient in MS excel
- Reliable, conscientious and self-starter
- Motivated and takes initiative
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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