Job description
Job Title: Call Services Representative / Banking agent
Location: Cincinnati, OH
Fulltime Direct Hire
Responsibilities:
* Take customer calls and provide accurate, satisfactory answers to their queries and concerns
* Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
* Works with other departments to complete customer requests as needed, and minimize escalations.
Qualifications:
a) High School Diploma or equivalent
b)*Should be having at least one year of experience in call center.
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
Ability to commute/relocate:
- Cincinnati, OH 45202: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: One location
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