Job description

Shaner is an Equal Opportunity Employer and Drug-Free Workplace

General Responsibilities:

Set up designated function rooms to group's requirements in accordance with hotel standards. Maintain cleanliness and working condition of all respective equipment, guest, and service areas.

Qualifications (Essential):

• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.

Qualifications (Desired):

• High school graduate or equivalent.
• Previous experience in similar position in hospitality industry.
• Knowledge of various room set-ups and standard equipment involved.
• Knowledge of proper chemical handling and cleaning techniques.
• Previous guest relations and/or training.

Skills:

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to understand guests' service needs.
• Ability to adhere to timelines in completion of set-ups.
• Ability to adapt to priority changes of workflow or requirements.

Standard Requirements:

Supports the Mission, Values and Vision of Shaner, Franchise, and the hotel.

Ensures an atmosphere which allows for the privacy, dignity and well-being of all guests and employees in a safe, secure environment.

Supports, cooperates with, and implements specific procedures and programs for:

Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

Confidentiality of all data, including guest, employee and operations data.

Quality Assurance and compliance with all regulatory requirements.

Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Supports and participates in common teamwork:

Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

Uses tactful, appropriate communications in sensitive and emotional situations.

Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints, problems and concerns.

Promotes positive public relations with guests and employees.

Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Key Largo, FL 33037: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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