Job description
At Coos Bay Toyota, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
May of 2022 we added Coos Bay Toyota to our group. Coos Bay Toyota was owned and operated by Guy and Lee Hawthorne for the past 40 years. The brothers decided to retire and trust Teton Auto Group with their incredible team. Coos Bay Toyota employs around 60 people. They have a few things unique to them that we are excited to be a part of, the amazing Smiling Dog Café where they serve up amazing coffee, treats and are extremely dog friendly. They even have a dog park behind the dealership! They also have a used car sector called 101 Auto Sales to help with all your used car needs. Teton Auto Group is excited for the opportunity to be a part of the Coos Bay community as we show them what a best in industry, easy to buy and easy to do service experience looks like.
Job Summary
A Business Development Agent provides customer service with a positive, customer-first attitude. They should be comfortable speaking on the phone and be knowledgeable on the pricing and details of vehicles or inventory available. They should stay organized and up to date on the latest information regarding sales and product knowledge.
Responsibilities - May include but not limited to.
- Greeting customers and welcoming them to the dealership using MAGIC
- Create a positive and professional first impression
- Data entry
- Provide exceptional customer service by answering questions accurately, or promptly connecting them with the individual who can
- Inbound sales calls scheduling Appointments
- Outbound follow up calls
- Follow word scripts
- Must attend training meetings with sales
- Manufacturer product knowledge
Requirements:
- Education Required: High School Diploma or Equivalent, College Degree Beneficial.
- Experience Required: 1 to 2 years in an Office Setting Preferred.
- Must not be afraid to go out on lot and greet customers
- Self-motivated
- Strong Multi-tasking
- Preferably Bi-Lingual
- Experience with Microsoft Excel and Word
- Possess good computer skills
- Team player attitude
- Customer service oriented
- Excellent follow through skills
What We Offer
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with matching contributions
- Life insurance
- Paid vacation
- Eight paid holidays
- Profit sharing
- Tuition reimbursement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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