Job description

Job Title:Beach Club Attendant

Reports to: Beach Club Operations Manager

Location: Rancho Santa Margarita, CA

Salary Range:$16-$17/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

The Company

FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

WHY WORK FOR US?

At FirstService Residential, we’re all about our associates and are always looking for passionate, dedicated individuals to join our team. We employ people across a range of occupations and offer benefits for both full and part-time employees.

WHAT WE OFFER:

· Medical, dental, and vision plans (full time and part time 30+ hours)

· Part time 20+ hours qualify for dental and vision

· 401K match

· Time off including vacation, sick, and company paid holidays

· Pet insurance available

· Verizon discount

· Tuition reimbursement

· Legal services

· Free emotional wellbeing and daily life assistance support for all associates

· Domestic partner coverage

· Health savings account

· Flexible spending account

JOB SUMMARY:

Under general supervision of the Beach Club Operations Manager, assist with facility management responsibilities such as monitoring vendors, operational personnel and facility users, while providing top quality customer service. Inspect recreation facilities, prepare and submit maintenance and repair work orders. Ensure adherence to maintenance and activity schedules. Provide quality control and enforcement of property management processes and procedures. Participate in the implementation of community wide special events and recreational programming.

Essential Duties & Responsibilities
In addition to all other duties and responsibilities described within the generic job description for Beach Club Attendant, the following specifically apply to this position. Other duties may be assigned.

Facility Usage:

• Co-ordinate, Supervise, Administer all Facility Usage.
• Assist in monitoring Policies and Guidelines.
• Respond to homeowner inquiries regarding facility usage.
• Responsible for registering, recording, and monitoring facility rentals.
• Assist in the implementation of all Association and FirstService Residential sponsored community events.

Administrative:

• Responsible for all front desk operations. Including but not limited to telephone, clerical activities, interfacing with residents, etc.
• Handle customer service calls and issue related work orders, in accordance with established procedures.
• Receive all material delivered to the onsite office, process it, and forward to the responsible parties.
• Verify resident card access identification, provide card information relative to lost, replaced or change of status cards and regularly maintain modem connections to all park facilities
• Maintain lost and found depository.
• Registration and supervision of all boating activity, including but not limited to inspections, insurance requirements, and membership.
• Monitor and report any violators of the policies and guidelines to the appropriate Property Administrator, Supervisor and/or Manager of Operations.
• If applicable, monitor the rental and maintenance of all boats.
• Co-ordinate and attend as requested by the Supervisor, Manager of Operations, Community Executive Officer and/or General Manager to meetings and functions.
• Handle all functions outlined in the Procedural Manual.
• Assist with Board meeting preparation and clean up as necessary.
• Keep all filing current and maintain well-organized files.

Fiscal:

• Responsible for all moneys collected from boat rentals, facility and equipment rentals.

Facility Maintenance:

• Responsible for walkthroughs of the facilities, and to direct responsible vendor for repairs and in accordance with budget guidelines.

Additional Duties & Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility

• Not applicable.

Education & Experience

• Must be at least 18 years of age.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.

Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Verbal ability to effectively communicate with homeowners, vendors, Board members and management staff.
• Must be able to hear in order to receive telephone calls and voice mail messages.
• Must be mobile in order to move around operational facilities to perform inspections, provide vendor oversight and monitor facility users.
• Must be able to handle multiple tasks concurrently.
• Must be knowledgeable and adept with Microsoft Outlook, Word and Excel.
• Must be able to independently answer and place telephone calls.
• Must have excellent customer service skills.
• Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of the operations workforce in actions, words and deeds.
• Must be a creative problem solver.
• Proficient in English.
• Excellent general math skills.

Tools & Equipment Used

• Not applicable.

Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Part time seasonal, 20 - 29 hours per week, nonexempt. There may be occasions when it will be necessary to work various holidays and/or weekends. Flexible weekday & weekend work required and occasional overtime may occur.
• Must be able to lift 25lbs.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to sit for long periods of time at a desk.
• Must be mobile enough to move around office.
• The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Consistent and regular attendance required.

Travel

• Possess dependable transportation, a valid California State Driver's License, and the state mandated vehicle insurance.

About Us:

FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

_FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances._

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rancho Santa Margarita, CA 92688: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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