Job description
Overview:
Position Summary:
The Beauty Brand Operations Manager/Manager of New Studio Openings and Trainings is responsible for conducting all onsite training for new studios/salon and shops within WellBiz. This role supports franchisees and their teams during the critical time of 120 days prior to opening through the completion of the onsite training and a minimum of 90 days post opening. It is expected that this position will work independently during the on site training but will collaborate with both Development and the Operations departments to ensure the onsite training process runs smoothly prior to arriving on site. Post completion of onsite training, this position is responsible for providing the Director of Operations with plans for training, follow through, and potential for improvement in processes.
WellBiz Brands Benefits:
- Unlimited time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
Compensation Range: $55-70k. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Position Responsibilities:
- Organize and execute new studio pre launch and on-site grand opening training
- Collaborate with Operations Director and Development team to execute a successful pre launch (meet new studio sales objectives)
- Organize a successful on-site grand opening training (up to 2 weeks long on-location training) o Gain alignment of the corporate support center goals and the goals of the new studio Franchisee, Manager, and opening staff
- Implement new new studio opening processes that drive efficiencies and execution of objectives
- Facilitate all onsite new studio (new store, new location) trainings
- Extensive travel required for this position 75%
- Facilitate all onsite training preparing new studio for franchisee, manager, and all studio staff members to operate a studio successfully
- Facilitate in-person training across a variety of operational topics including: Systems training, POS training, Sales training, Inventory management, and establishing operational processes for management
- Collaboration with operations team to ensure studio’s speed to being profitable
- Design, test, implement, and refine post training follow-up process to facilitate cross team collaboration and training effectivity
- Work directly with Business Coaches and Operations team to inform and guide the operations team on the status of the new studio opening and plans for training and operational follow-through
- Complete other tasks and projects as assigned by supervisor and department heads.
Essential Skills, Experience, and Qualifications:
- Bachelor’s degree or equivalent experience preferred.
- 2+ years experience in multi unit management preferred
- Experience in the franchising industry, preferably working in a support capacity
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