Job description

Bed Controller
As Mount Sinai grows, so does our legacy of caring

Located in the heart of Miami Beach, overlooking the breathtaking intracoastal waterway, Mount Sinai Medical Center is dedicated to providing exceptional health care to our diverse community enhanced through innovation, technology, teaching, and research.

Mount Sinai is South Florida's largest private independent not-for-profit hospital with 672 beds, and a tight-knit community of more than 4,000 employees.

We provide world-class care:

• Named one of America's 250 Best Hospitals for 2020 and 2021 by Healthgrades, positioning Mount Sinai among the top 5% of hospitals in the nation for overall clinical excellence.
• A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases
• The BEST cardiac surgery survival rate in Florida
• A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience

Position Responsibilities:

• Ensures all co-workers are aware of special request (i.e. Private rooms issues, VIP status, special needs), unscheduled registrations, and/or add-ons
• Receives reservations for admissions from physicians and/or their office and assigns beds per hospital policy
• Assign bed on date of admission according to medical necessity, sex and patient preference and completes admissions log
• Ensures transfers from other facilities are properly authorized and processed on a timely basis
• Effectively communicates with ER and nursing station in regards to transfers and discharges and ensures collection of deposits and correct accommodation codes
• Obtain request from nursing station, physician of patient for room transfer
• Assign new room based on medical necessity, sex and patient preference
• Complete transfer log at time of transfer and maintain transfer log sheet for all patients being transferred daily
• Transfers patient in the HBOC/Star System and ensures selection of correct accommodation codes
• Obtains all information concerning patients transferring from other hospitals, informs appropriate contacts at sending hospital to transfer stats within policy
• Collects accurate and complete patient information (i.e. legal name, permanent/local address, phone number, next of kin, employer, guarantor, insurance information, physicians etc
• and enters in system within established time frames
• Verifies insurance information, which include eligibility, benefits (i.e. Deductible, co-payment, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etc
• and obtains appropriate referrals, pre-certification and/or authorizations for all patients as follows: Scheduled patients no later than 24 hours
• Unscheduled patients at point of service within the established time frames
• Enters complete insurance verification information, which include eligibility, benefits (i.e. Deductibles, co-payments, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etc
• in the insurance screen and note fields
• After completion of registration process ensures that an identification bracelet has been placed on all patients, paying special attention to all incoherent/confused patients who require two identification bracelets one on the patient's wrist and one on the patient's ankle
• After completion of the registration process ensures all registration documents, as well as orders, accompany the patient to appropriate area (i.e. nursing units, ancillary department, etc
• Communicates all pertinent information regarding the patient to the appropriate departments or patient care units
• Prior to the end of shift conducts self audit of all registrations to insure that information is accurate and complete, maintain less than a 5% error ratio
• Forwards copies to immediate supervisor with supportive information of incomplete tasks
• Request and assign beds in the Pre-Admit Tracking and EPIC systems
• Reviews/oversees cash collection and cash receipts Journal Policy

Minimum Requirements:

• One year practical experience in computer usage. One year prior experience in registration, collections and insurance verifications preferred. Excellent communication and customer service skills.
• High school graduate or equivalent level of training. Some college preferred.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for selected positions and more!

Job Type: Full-time

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Free flu shots
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Hospital

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Miami Beach, FL 33140: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Hybrid remote in Miami Beach, FL 33140

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