Job description
ABOUT HUB:In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
THE OPPORTUNITY:
The purpose of the Benefits Specialist is to ensure accuracy of Spectra|HUB online enrollment platform. This position works as an integral part of the Experience Team and is responsible for data entry, corrections and technology support. They will also function as a primary support to the Account Executive.
- This is a hybrid opportunity (2-3 days/week in office).
Responsible for the open enrollment closeout process.
Responsible for open enrollment and special enrollment notes update in Benefit Point.
Responsible for completion of the post enrollment discrepancy reports.
Expert with carrier website enrollment process, rules and eligibility.
Expert user in BenAdmin system including employee maintenance, data corrections and generating reports.
Answers technology and eligibility inquiries from clients, employees and vendors via phone and email within 5 business hours.
Performs research and problem resolution of data issues using multiple systems, tools and resources.
Initiates and follows through with Account Executive and/or client on enrollment and eligibility related inquires.
Obtain UT Life & Health License
Maintains positive relationships both internally and externally
Maintain Spectra Values including HIPPA Compliance
Ensures we’re meeting Spectra turn-around time per SLA
QUALIFICATIONS:
Work experience:
1-2 years working for a carrier or brokerage firm.
Education:
High School Diploma
Knowledge and Skills:
Strong verbal and written communication skills
Analytical and problem solving abilities
Proficient in Microsoft Office – intermediate to expert user level preferred.
Excellent organizational skills
Ability to work well under pressure with attention to detail
Team oriented self-starter with ability to prioritize, monitor and control work flow deadlines and be flexible
Detail oriented
Sense of urgency
Understanding of benefits & benefit terminology
Proficient typing ability
High degree of independence and problem-solving skills
Accurate completion of enrollment/changes which includes follow-up with carriers and team
Working conditions
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Physical requirements
Must be able to lift 20 lbs.
WHY CHOOSE HUB?:
Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
Are seeking a progressive work environment at a rapidly growing organization
Have a desire to help others protect their future
Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
Are focused on learning and development to enhance your industry knowledge and expertise
Are a self-starter willing to invest time and energy to learn the technical aspects of our business
Believe in integrity and building success by developing relationships with others
LIKE US SO FAR?
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
\#LI-RB1
\#CA
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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