ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist in the administration of various employee benefit programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 403(b) & 457(b), direct primary care program and wellness benefits.

• Conduct benefits orientations and explain benefits self-enrollment system.

a. Assist employees with health, dental, life and other related benefit claims.

b. Receive, coordinate and assist employees or the beneficiary of employees in processing

claims for insurance benefits during a time of loss.

c. Assist in the processing of University educational benefits.

d. Review and respond to documentation needs for Medicare, child support, etc.

• Maintain employee benefits HRIS system administration and ensure benefits changes are entered appropriately in both the benefits and payroll system.
• Verify the calculation of the premium(s) displayed on employee paychecks for all group insurance policies.
• Resolve administrative problems with the carrier representatives.
• Coordinate COBRA administration with outside vendor.
• Assist Director of Benefits Administration in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the University.
• Prepare and set up meetings designed to help employees obtain information and understand University benefits and other related incentive programs. Ensure distribution of required employee notices.
• Prepare, maintain and resolve HRIS reports, new hire and absentee reports.
• Receive, respond, coordinate and assist employees with leave of absence claims.
• Assist Director of Benefits Administration in completing benefits reporting requirements.
• Assist in the planning, communication and meetings in regard to the annual open enrollment.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s mission.
• All other duties assigned.

SUPERVISORY RESPONSIBILITIES

This position is a non-supervisory role.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Bachelor's degree in human resources or related field.
• 2-5 years of related benefit experience
• SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) credential preferred.
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite with focus on Excel and Word
• Excellent organizational and time management skills
• Ability to speak Spanish preferred

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
• Strong organizational skills.
• Computer and scheduling skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Required to travel to local and campus locations.

• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted and the noise level is moderate. Working environment also includes facilitation of events outdoors occasionally.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.