Bi-Lingual Medical Front Desk Representative
Full Time
Calumet City, IL 60409
Posted
Job description
Overview:
We are searching for a bi-lingual (English/Spanish), patient focused, team oriented Patient Services Representative For Our Team in Calumet City. Great work hours, no evenings, no major holidays, a robust benefits package, a t eam oriented working environment where you are heard and respected as well as clear career ladder opportunities.
Our Top candidates will bring previous medical front desk experience in an eye practice (preferred) or other medical specialty practice.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Midwest Eye Center was established in 1974 in Calumet City. Since that time it has grown to be one of the largest and most trusted eye practices in the area. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Our medical staff holds teaching and research positions in local universities and our facilities are state of the art and are at the cutting edge of technology.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Midwest Eye Center are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would throughly enjoy meeting with you and discussing our employment opportunities.
A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.
Responsibilities:
#ESP2
We are searching for a bi-lingual (English/Spanish), patient focused, team oriented Patient Services Representative For Our Team in Calumet City. Great work hours, no evenings, no major holidays, a robust benefits package, a t eam oriented working environment where you are heard and respected as well as clear career ladder opportunities.
Our Top candidates will bring previous medical front desk experience in an eye practice (preferred) or other medical specialty practice.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Midwest Eye Center was established in 1974 in Calumet City. Since that time it has grown to be one of the largest and most trusted eye practices in the area. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Our medical staff holds teaching and research positions in local universities and our facilities are state of the art and are at the cutting edge of technology.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Midwest Eye Center are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would throughly enjoy meeting with you and discussing our employment opportunities.
A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.
In order to comply with the recent Illinois executive order mandating all health-care workers to be vaccinated, we will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid-19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Responsibilities:
- Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
- Follow all procedures for complete and accurate check in and check out of patients.
- Schedule return appointments and set up reminder notifications.
- Collects patient data involving medical, demographic and insurance information.
- Identify, research and resolve all customer requests.
- Minimum of a high school diploma.
- Bi-lingual English Spanish speaking is highly preferred.
- Must have the ability to establish confidence and trust with patients.
- Must have the ability to remain calm and professional under pressure or stress.
- Have the ability to provide excellent customer service, communication, telephone and grammar skills.
- Must have an empathetic and compassionate manner.
- Prefer one or more years experience working in a medical position where patient contact was required.
- Knowledge of insurance plans is helpful.
- Basic computer knowledge of Microsoft Office required.
- Ability to perform as part of a team as well as work independently.
In Turn We Will Offer:
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
- Company paid life insurance
- Paid holidays and generous paid time off
- Paid parking where applicable
- Team oriented working environment where you are heard and respected
- Clear career ladder opportunities
#ESP2
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.