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It’s more than what you do: it’s how you do it. That’s why O’Melveny is counsel of choice to an ever-expanding list of market leaders. Opportunity at O’Melveny means working alongside diverse, dynamic, and team-oriented colleagues on evolving issues and opportunities for prominent clients around the world. It’s a place to build a rewarding career by tackling new challenges; being appreciated, included, and supported; and creating lasting connections.

With approximately 750 lawyers on three continents, more than 40 practice and industry service areas, and strong cultural ties to all our locations, O’Melveny is a global law firm with a local feel. At our core, you’ll find a dedication to excellence, a drive to lead and innovate, and a deep sense of civic responsibility. We’re proud to have been named “Best Law Firm to Work For” by Vault for two years running.

So, tell us. What do you want to achieve? Visit us at www.omm.com/dna or learn more in our firm at-a-glance, year-end highlights, and on LinkedIn, Twitter, Facebook, Instagram, and YouTube.

At O'Melveny, we know our commitment to DE&I is a true differentiator—a fundamental requirement of a healthy business and a key to its success. We want our firm to be a place where all people can enjoy a sense of belonging and feel empowered to contribute and grow. The diverse perspectives and experiences that our people bring to their work drive innovation and excellence. They create a vibrant and dynamic workforce that make us uniquely prepared to serve our clients. At O'Melveny, we are proud of our achievements, but diversity and inclusion is a work in progress. It always will be because our profession, our firm, our clients, and their issues keep changing. So must we.

O'Melveny has an immediate opening for a Billing Supervisor in our Los Angeles office. The Billing Supervisor will act as a resource for the firm on billing processes, procedures, and policies, in addition to preparing complex bills. Additionally, this position will keep abreast of current procedures, make recommendations to senior management, describe ways to increase efficiency and accuracy, implement new procedures and projects, and ensure all measures are taken to train and develop staff on new procedures. The Billing Supervisor is expected to apply their organizational and communication skills while displaying a positive, high-energy attitude.

The salary range in CA for this role is $110,000 - $130,000 and represents the firm’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, and location.

Essential Duties and Responsibilities:

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  Responsible for managing the Billing staff in the Los Angeles office and the daily operations in the Billing department. This includes coaching, mentoring, and overseeing the staff’s workflow and performance to support the firm’s vision, values, and culture.
• Promotes effective work practices and guides staff in multiple offices toward attaining their goals.
• Resolves highly complex and sensitive billing issues, and has the authority to process exceptions and transactions that aide in the timely and accurate resolution of complex inquiries referred by practice office staff.
• Resolves service-related activity for the firm regarding bill management and processing.
• Responds to all forms of inquiries from all offices and other internal customers in a timely manner and escalates issues to the Billing Manager or other firm management as needed.
• Performs quality assurance activities for the practice offices designed to review the productivity and accuracy of bills and the client service inquiry process. Ensures that appropriate responses are applied in compliance with the firm’s policy, procedures, and standards.
• Maintains knowledge of office results to cultivate training and development opportunities and implement process enhancements.
• Acts as the firm’s 3E process expert and is responsible for designing, delivering and implementing the team’s training courses and materials.
• Provides and compiles documentation and feedback for all training programs to reflect successful outcomes.
• Develops and recommends policies and procedures that will advance the firm and successfully achieve its goals and objectives.
• Coordinates with practice office staff and attorneys to administer billing transactions as required.
• Prepares and processes bills with a high degree of complexity, while providing superior client service.
• Completes projects on various issues when needed.
• Performs other duties and responsibilities as assigned.