Job description

This fast-paced position is responsible for hand picking customer orders of college textbooks and merchandise, preparing them for shipment, and processing online transactions. Each step in the process requires strict attention to order accuracy. Works from Electronic order system or order sheets to accurately pull orders. Follows warehouse instructions in building outgoing shipments and loads. Employees must maintain a clean and safe work environment. Position includes receiving and unpacking inbound shipments and stocking product on shelves in designated warehouse space.

Position requires lifting a very high volume of cases of product per day from 20-45 pounds per case repeatedly during a long work period. Requires constant standing, walking, bending, twisting, squatting reaching and grasping as product is moved.

Assist with online and phone customer service as needed. Assist with organizing account paperwork including invoices, purchase orders, and returns as needed.

PRIMARY JOB ACCOUNTABILITIES:

• Accurately hand pull customer orders
• Box, wrap and pack merchandise in accordance with relevant procedures and standards
• Utilize shipping software e.g., Endicia, FedEx, UPS
• Process online customer orders
• Receive inbound shipments of merchandise
• Shelve, arrange, and categorize stock according to specific criteria
• Maintain proper housekeeping standards in work area
• Regular, reliable, predictable attendance
• Must have the ability to efficiently work independent of direct supervision within the warehouse.

BASIC QUALIFICATIONS:

• 18 years or older
• Reliable transportation to/from work
• Work together as part of a team
• Willingness to learn
• A keen attention to detail
• Be open to feedback, challenging yourself, and learning new things
• Able to use a smartphone calendar and basic PC skills
• Able to manage your time to complete multiple tasks that may be assigned at once
• Ability to problem solve, complete assigned tasks efficiently

HELPFUL EXPERIENCE:

• Experience working in a warehouse environment (e.g., order selector/picking product storage, product staging, shipping, receiving, etc.)
• Working with computer systems including order receiving, processing, and shipment software
• Customer service experience via phone and computer systems including email and direct customer chat
• Account management and retail operations
• Experience working in a team environment (e.g., cooperating with co-workers, joint problem solving, etc.)

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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