Job description

Holiday Inn Express & Suites Oro Valley-Tucson North Hotel is currently seeking a highly motivated individual for a Breakfast Associate. The work environment is fun, challenging, and extremely rewarding for successful candidates:
Major Function:
 To assist guest efficiently, courteously, and professionally in all Continental Breakfast functions
 Maintain brand standards of service, hospitality, and food safety and sanitation
 The role of a Breakfast Champion
 Provide the highest quality of service to the customers at all times
 Greet customers immediately with a friendly and sincere welcome
 Use guests' names in all interactions
 Promptly respond to all guest-related concerns including but not limited to complaints and special requests
 Have a thorough knowledge of emergency and security procedures
 Cross trained in front desk operations
 Keep maintenance personnel informed of all maintenance needs
 Proper uniform must be worn at all times in accordance with hotel policy
and brand standards
 Personal cleanliness and neat appearance are required
 Shoes must be low heeled and have heels and toes closed
 Practice safety standards at all times
 Be able to move miscellaneous items weighing up to 25 lbs
 Inform property management if you are unable to meet this requirement so they can determine if a reasonable accommodation can be made
 Associates may be required to work varying schedules to reflect the business needs of the hotel

 Regular attendance in conformance with the standards, which may from time to time be established by the hotel is essential to the successful performance of this position
 Prepare, manage, and break down a complete Continental Breakfast according to brand standards
 Ensure freshness of products through proper rotation of stock
 Prepare all food items and equipment for display ensuring that proper sanitation standards and procedures are practiced at all times
 Ensure that all local health code requirements are met
 Wash hands thoroughly with anti-microbial soap and water for 20 seconds before beginning or returning to work with food or utensils
 Use disposable gloves, tongs, or other dispensing devices when handling food
 Always store glass containers on a lower shelf below food and paper products
 Ensure all toxic and chemical materials are properly segregated and stored away from food, food equipment and paper products.
 Date and label all food received at the hotel
 Approved hair restraints must be worn when handling and/or serving food products
 Ensure continental breakfast offering is only available during times posted
 Maintain cleanliness and organization of breakfast prep area
 Assist in cleaning rooms or laundry during peak periods or when insufficient staff is present
 Assist the front desk in processing guest check-ins, checkouts, or any other requests.
 Associates must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook
 Must be willing to perform other duties as assigned, of which the associate is capable

Job Type: Part-time

Physical setting:

• Casual dining restaurant

Schedule:

• Day shift
• Holidays
• Weekend availability

Experience:

• Restaurant experience: 1 year (Preferred)
• Hotel: 1 year (Preferred)

Work Location: In person

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