Job description
The Breakfast Host is responsible for ensuring the breakfast room and seating area is set-up properly in order to provide a quality cold and/or hot breakfast for guests, per property standards. The Breakfast Host will play in important role in making our guests feel welcome and providing a pleasant breakfast experience.
Duties/Responsibilities:
- Ensures that each guest receives excellent service by providing a warm greeting.
- Ensure that all breakfast equipment is operational and set-up for the day’s business. Report any inoperable equipment immediately to Manager on Duty to minimize service disruption.
- Clean the breakfast room area including breakfast stations, equipment, floors, walls, vents, and entry doors and windows (as needed).
- Ensure that the back of house kitchen area and equipment is cleaned and ready for the next day.
- Communicate any guest issues or questions to management immediately.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.
Requirements:Required Skills/Abilities:
- Excellent customer service skills.
- Excellent verbal communication and interpersonal skills.
- Ability to multi-task.
Physical Requirements:
- Must be able to stand on feet for duration of shift.
- Must be able to frequently lift up to 10 lbs and up to 25 lbs. occasionally.
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