INNOVATE - The IT Solutions People are the Leading Managed IT and Cloud Service Provider in Ireland.

JOB DESCRIPTION

Reporting to the Programme Office Director the Business Analyst will be a key member of the Programme office team responsible for the facilitation, documentation and monitoring of business process to support a significant programme for the business. The day-to-day focus of the Business Analyst will be to garner input from the various stakeholders across the business to define the processes and capture the requirements required to deliver a significant cross-functional programme working alongside the PMO project managers.

LOCATION - Dublin

KEY RESPONSIBILITIES

• Document project focused business processes ensuring strategic decisions are highlighted for management approval where necessary
• Facilitate cross functional workshops carrying out process and requirement analysis to identify solutions for business problems and product launches
• Liaise with business sponsors, SME’s, products owners and product managers to align on process requirements, outputs and potential implications as a result of technical solutions
• Gather, analyse, communicate and validate business and technical requirements.
• Bridge the communication gap between the business and technology by helping to translate the requirements of a non-technical user base into a set of clearly defined processes/ requirements
• Assess and contribute to risk-assessments with a view to identifying potential interim workaround solutions
• Contribute to trouble-shooting and problem-solving activities where required
• Work with all areas of the business to communicate changes effectively
• Ability to communicate well with people at all levels, both verbally and in writing

REQUIRED EXPERIENCE

• 2 years relevant experience in a similar business analysis role
• Relevant qualification in Business, IT or Marketing desirable
• Experience in customer process design
• Experience working within SAFe Agile is a benefit
• Strong PC literacy and IT systems skills including experience in Excel, Word, PowerPoint, CRM and Billing systems

THE PERSON

• The ability to communicate effectively and efficiently with the business while ascertaining the key impact/detail behind the issue/request
• Excellent stakeholder management skills to manage both internal, central and third party relationships
• Strives to be the best in everything they do, challenges ideas and constantly innovates
• Ability to work in a fast paced environment, be flexible and embrace change
• Extremely organised and a methodical approach to both daily tasks and project work
• Excellent management skills; highly self-motivated and constantly inspiring others

To be considered for this role please send your CV to careers@innovate.ie