Job description

Hyundai MOBIS Parts America

We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge?

Who We Are

Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. Mobis provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts and accessories, Mobis produces chassis, cockpit, and front-end modules; safety products, including airbags; headlights; anti-lock brake systems and electronic stability control products; steering parts; multimedia systems; UVO systems; injection-molded plastic parts, such as instrument panels, carriers, and bumpers; and steel wheel rims and decks.

Description

Under the leadership of the Systems Support Manager, this position will support business operations by leading Systems enhancements and modifications. This person will work directly with end users to support gathering and documenting business requirements. This person will also work with other members of the Systems team, including Systems Analysts and support staff, Development team, and project management. Create test scripts and perform systems User/Integration testing, training (including documentation of any user guides) are also required. This will also include setting priorities, reporting status, and ensuring proper processes are followed from beginning to post implementation of a project. This role will focus more on medium to larger projects, but there is also support required for minor changes and minimal support for day to day operational issues.

This is a full-time position at our North America HQ, though occasional travel may be required to travel to satellite offices in U.S.A.

Key Responsibilities

• Gather business requirements and identify areas of improvements, games in processes, and work with team members to determine solutions to complicated business workflows. 25%
• Support all project development stages, including test script development, user and integration testing, training, and post launch support. Work with other systems analyst for support as needed. 25%
• Lead meetings and ongoing review of project status, from thorough requirements validation to development status, user testing, implementation and post implementation. Post launch review of major projects and include lessons learned and help define continuous improvement. 15%
• Keep project team updated on status and work closely with project management members to ensure current project status/schedules are maintained and communicated to key stakeholders. 15%
• Support development of project schedule, including identifying milestones and accurate timelines. Minimize risks to projects and delays by communicating and identify challenges that need to be addressed along the way. 10%
• Work with other members in systems team to support day to day operational challenges and help identify solutions to ongoing problems. 10%

Key Performance Indicators

• Business documentation is completed in a timely manner to support project launch schedules. Requires approval and agreement from all stakeholders and project team
• Requirements scope should have minimal change from time of approval and during development stages.
• Gathers lessons learned for the successes and shortcomings after each project, and uses this to minimize risk for future tasks
• Ensure policies and procedures are adhered to and support best practices for process changes. This includes approvals and general change management processes.
• Able to adapt to changing environment and keep project scope under control
• Holds meetings with appropriate teams in a timely manner
• JIRA tickets and project plans are updated on a frequent basis as needed to communicate with the project team

Work Schedule & Travel Requirements

• This position typically works 8hrs per day M-F, with possibility of Hybrid work arrangement.
• Weekend and after hours support will be required to support project launches and other initiatives as needed
• Minimal travel required, including occasional trips to local warehouses
• May occasionally require extended trip to support project launches

Required Qualifications

Education Requirements

• Bachelor's degree in a related discipline (Or a combination of education and equivalent experience)

Experience Requirements

• 5+ years of related experience, including business requirements gathering, user testing, and general SDLC (Software Development Life Cycle) experience
• Experience working with technical and business users
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.

Skills

• Ability to communicate between business teams and technical teams
• Strong organizational skills
• Ability to work independently and collaborate within other business units
• Proven analytical abilities
• Experience writing queries using SQL or other tools
• Capable of writing business documentation and/or technical diagrams

Employment Type - Exempt

Compensation - Annual Salary , $62,518.54 - 92,214.85

Hyundai Mobis Parts America - Benefits

We offer a competitive benefits package for full-time employees which include:

• Medical, Dental, and Vision
• 401K with employer matching
• Tuition Reimbursement
• Paid Vacation, Paid Sick Days and Paid Holidays
• Mapped career plans; we believe in developing and promoting our talent!
• Company Discounts & more!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Type: Full-time

Pay: $62,519.00 - $92,215.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid sick time
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years
• 5 years

Schedule:

• 10 hour shift
• 8 hour shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Fountain Valley, CA 92708: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• SDLC: 5 years (Required)

Work Location: Hybrid remote in Fountain Valley, CA 92708

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