Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

The Quest Diagnostics team within Optum is derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. For more information visit www.QuestDiagnostics.com .

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

This position is responsible for conducting and documenting moderate to complex data analysis projects. As well as responsible for planning and implementing projects that drive efficiency and quality within the Revenue Services department. The Ideal candidate must be able to manipulate, analyze, and interpret data using Access, Excel, SQL, and VBA and then be able to provide answers to business questions and billing issues found through analyzing the data.

Primary Responsibilities:

• Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL, and VBA
• Automate processes and reports
• Recognize inefficiencies in processes (operational or technical)
• Design solutions to address billing issues
• Pull ad hoc reports from various billing systems
• Perform data validation to ensure accuracy and quality
• Data mining for advanced analysis of data presented in reports for management
• Analyze insurance medical billing denials to identify trends
• Recommend solutions to decrease bad debt and increase cash for receivables from laboratory tests
• Assist Billing department in the resolution of billing issues
• Provide feedback to Senior Management regarding contractual issues impacting Revenue Services
• Collaborate with other business units and departments on analysis projects

Success in this role takes the following attributes :

• Ability to work to a consistent high standard under pressure
• Ability to work in a fast-paced environment and adapt to ever changing priorities
• High degree of accuracy and attention to detail
• Demonstrate problem-solving and strong analytical skills
• Ability to multitask on multiple small to complex projects / tasks and meet deadlines
• Willingness to undertake additional responsibilities as required
• Self-motivated, able to work in a team, and demonstrates the ability to work independently

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor of Science /Bachelor of Arts Degree (or higher) OR 5+ years of billing analyst experience
• 1+ years of experience in a role that requires you to conduct investigation and research
• 1+ years of data analysis experience
• 1+ years of experience with Advanced MS Excel
• Advanced proficiency in pivot tables and VLOOKUPs

Preferred Qualifications:

• Bachelor’s Degree in Math, Economics, Business, Finance, Computer Science
• 1+ years of experience with SQL and reporting creation
• Intermediate level of proficiency with SQL and reporting creation with the ability to write your own queries
• Health care industry experience

Soft Skills:

• Proven ability with logic / reasoning / creative thinking / business problem solutioning skills
• Highly proficient with your organizational, interpersonal, and communication (written and verbal) skills
• Willing to go above & beyond, ability to investigate & research to problem solve

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Nevada, New York, Washington or Rhode Island Residents Only : The hourly range for California, Colorado, Connecticut, Nevada, Washington or New York City residents is $22.45 to $43.89. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN