Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Business Risk and Controls Advisor for our San Antonio or Charlotte, NC office. You will be positioned in the first line of defense to ensure the overall efficiency of Risk and compliance management programs, first line of defense Risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support Risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established Risk framework and ongoing supervision of business controls including Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating Risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize Risk exposures and strengthen the overall control environment. Leverages Risk assessment data and identifies key data-driven insights tied to first line of defense.

This position can be based in one of our following office locations: San Antonio, TX, Charlotte, NC or work remotely in the continental U.S. with occasional business travel.

What you'll do:

• Advises the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, lines of business Third Party Governance, or quality governance.
• Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the efficiency of established business controls.
• Performs Risk data analysis, report preparation and trend analysis, using business intelligence tools.
• Partners with business owners to assist them in the identification of control failures and assesses the impact.
• Assists with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provides recommendations to improve governance practices in alignment with Risk and compliance frameworks.
• Maintains processes, procedures, and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.
• Provides control oversight to ensure compliance with laws and regulations.
• Serves as a resource to team members.
• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of experience supporting Risk and/or compliance-related activities in a financial services environment, or relevant experience in a quantitative discipline OR Advanced degree/designation in a Risk management/quantitative discipline, and 2 years of experience supporting Risk and/or compliance related activities; OR PhD in a Risk management/quantitative discipline.
• Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

What sets you apart:

• 1+ years of Quality Assurance/Quality Control experience.
• 1+ years of Breach Monitoring experience.
• Strong Excel skills to include pivoting data, simple formulas and VLOOKUP.
• U.S. military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $78,670 - $150,330.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.